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Forum Posts

New Exchange server feature scanning

In the patch notes for the spring 2019 update, this is listed."Added: LAN-1822 Detailed information is now scanned from Microsoft Exchange Server: version, edition, users, groups, CALs, mailbox lists and sizes, ActiveSync devices etc"I've updated to ...

TurboGFF by Engaged Sweeper III
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  • 14 replies
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Resolved! Starting ticket # for helpdesk

Howdy,To save us some reporting headaches/overlap/confusion etc... we'd like to start the ticket # at say 9000I found the article on how to reset it, but was not able to figure out how to go the opposite direction.Any ideas?Thanks!

AEMIT by Engaged Sweeper II
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  • 2 replies
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how to uninstall Adobe Reader in all its versions

Hello community, I need to uninstall Adobe Reader in all its versions, I find multiple versions on the computers and I just have to leave the last one and updated but I can't find how to delete the previous versions, some guidance about it, thanks

canitoHD by Engaged Sweeper
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  • 2 replies
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Mail notification Windows Defender Event id 1116

how i can monitor Event ID at application and service event logs? I try to catch Windows Defender malware event 1116 (Warning) in %SystemRoot%\System32\Winevt\Logs\Microsoft-Windows-Windows Defender%4Operational.evtxat the moment Lansweeper 7.1.100.1...

MB1 by Engaged Sweeper III
  • 6694 Views
  • 2 replies
  • 1 kudos

Personalize interface user ticket

Hello I am newly in testing with Lansweeper. I would like to know if we can completely modify the interface that the user will use when creating a ticket? example, delete in the user interface the option '' Assets Concerning '' Remove the Subject fie...

bidon by Engaged Sweeper
  • 7002 Views
  • 4 replies
  • 1 kudos