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Find answers to technical questions about Lansweeper.

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Ping specific IP

hey everyone, I am wanting to ping a specific IP address that does not have an agent. I have set it as an IP Range and set a single IP. My question is where can I find the results of this specific scan that I setup?The scan looks like it is running, ...

gflure by Engaged Sweeper
  • 99 Views
  • 4 replies
  • 0 kudos

Asset Disk History

I just pulled a drive on a system a week ago but I don't see anything in the history about the drive being removed or the previous info. Now that a new scan shows that there is no drive I can't seem to pull up any information about this drive.

cwest by Engaged Sweeper II
  • 2730 Views
  • 1 replies
  • 0 kudos

Run outside of our domain?

Our organization acquires new companies and integrate them into our domain, but prior to full integration (or before beginning integration in fact) we would like to get an inventory of hardware and software. We would like to use Lansweeper for that...

pryan67 by Champion Sweeper II
  • 13556 Views
  • 11 replies
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Configure Helpdesk in our office envr.

We have to setup new helpdesk from lansweeper for our users, kindly help how to do that and from where to start like, Priority, email notification, email templates, request priority, categories for all types, notification templates, engineers to all ...

Version 6 upgrade without moving to 7

Hi everyoneSorry, if I've missed something obvious, but I'm on version 6.0.151.34 with one of the old Premium unlimited licenses.I can see on the changelog that version 6 is currently up to 6.0.230.49, but the only version on the download page, is th...

moore_mat by Engaged Sweeper III
  • 8801 Views
  • 9 replies
  • 0 kudos

not scanned Monitors

Hi everyone,we are using Lansweeper with about 400 instances of Windows Pc´s.If we scan all instances it only shows about 250 Monitors which are automatically recognized.In some cases it recognize both Monitors and sometimes just one of them.they are...

FischbachM by Engaged Sweeper II
  • 6974 Views
  • 4 replies
  • 0 kudos

Read Text File

Was wondering if it's possible for Lansweeper to read a text file when scanning? Thanks.

AtariFX by Engaged Sweeper
  • 3264 Views
  • 1 replies
  • 0 kudos

LANSweeper Deployment Not Working - At All

I'm attempting to utilize LANSweeper to deploy 3rd party applications and updates. I've followed the KB (https://www.lansweeper.com/knowledgebase/creating-a-deployment-package/) to setup a test deployment package to a single machine. It's not working...

andeporter by Engaged Sweeper II
  • 7557 Views
  • 3 replies
  • 1 kudos