This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Should I update to LANSweeper 7?

So right now, I am not able to update my Premium license to any of the ones mentioned in the emails that work with the new features of LANSweeper 7. Should I bother updating to this latest version? Will I see any benefits?

Brendan440 by • Engaged Sweeper II
  • 44275 Views
  • 22 replies
  • 0 kudos

Custom report.

Is there a way to run a custom report to search for a file that might be left over from a program?

bainm by • Engaged Sweeper
  • 2386 Views
  • 1 replies
  • 0 kudos

Anti-virus not recognised on some assets

HiOn some of my Windows server assets the installed anti virus is not being detected.It is in the software list for the asset, but it still says "Antivirus: No antivirus installed."We have the exact same anti-virus on other assets, on which it is cor...

No Helpdesk Notes are sent back and forth with email

Hello,I got the Helpdesk up and running to the point where I can create and manage tickets using the web interface.That part all works fine. However, I can only create the ticket using email but none of the further ticket activity is sent back to the...

Pete by • Engaged Sweeper
  • 4957 Views
  • 2 replies
  • 0 kudos

Monitoring alerts

Hello everyone, I am a new software user, so far the software looks perfect for my job.I have a dumb question maybe but I need an answer.I want to monitor switches and routers, and I want to know if a switch, for example, falls, and the software will...