General Discussion Forum - Lansweeper Community

Not giving hackers the Domain Admin password / account

If there is a malicious Windows computer on the LAN, then Lansweeper will try and login to it.Seems to be unavoidable to not have the Global Windows credential presented on the IP Scan. This login will be with a Domain Admin account. There are many t...

Report showing specific application installed and not installed

I want to pull a report on all computers that shows (Adobe Reader is installed or Bluebeam Revu is installed) or (Adobe Reader is not installed or Bluebeam Reader is not installed) along with the version number of the installed application.We are upd...

Problem: Preferred domain controller

In our Lansweeper installation we have configured the preferred domain controller. This configuration works well for scanning users but does not work for scanning computers, the scanning service insists on using inaccessible domain controllers.How ca...

How can we reliably determine LSAgent version on Mac?

Is there a switch or other reliable way to get a version out of the LSAgent on a Mac?We need to be able to test and compare versions to update as needed.

Disabled AD computers disappearing from Lansweeper database despite having deletion options disabled

Hello, we are having an issue with our Lansweeper instance. We are trying to configure it so that when computers are disabled in AD that they get moved to Non-active but Lansweeper is just deleting them completely (no search result, not in reports, n...

[API] saving json-output in a file?

Hey there! Is there any way to get the json-output from creating a new ticket as a file?I know web/screen scrapers are a thing, but there must be some soft of output-function, right?I am asking because i want to create a ticket AND edit it afterwards...

SwitchInformation Report

Hello i am using the following report to receive switch related data.Select Top 1000000 SwitchInformation.AssetID, SwitchInformation.icon, SwitchInformation.AssetName, SwitchInformation.Name As Port, tsysIPLocations.IPLocation As VLAN, SwitchInf...

Permanently delete assets not working

Permanently delete assets is set to 30 days. It is not deleting the assets. I just updated Lansweeper to see if that's the problem, and ran a scan on a group that I knew haven't been seen in 30 days. How long does it take to come off of the list? ...

General Discussions

Topics in this forum

Not giving hackers the Domain Admin password / account

Report showing specific application installed and not installed

Problem: Preferred domain controller

How can we reliably determine LSAgent version on Mac?

Disabled AD computers disappearing from Lansweeper database despite having deletion options disabled

[API] saving json-output in a file?

SwitchInformation Report

Permanently delete assets not working

Azure/Entra SSO Failing Login

Update BIOS Precision 3650

Create Time Chart

Juniper Switches scanning incorrectly

When Updating the Scan Server, does that restart e...

Scanning Issues

Credentials error when scanning machine with agent...

Wrong user scaning

Remove duplicated Asset to User Relations

Helpdesk email rules