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Connecting to LocalDB remotely

Let's say SSMS isn't on the same server as Lansweeper.With SQL Server, this wouldn't be a problem. SSMS doesn't need to be on the same server.But I'm not having any luck connecting to (localdb)\.\LSInstance.Is it a permission thing? If so, how can it...

rseiler by • Engaged Sweeper III
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  • 1 replies
  • 0 kudos

Windows 10 version overview shows other Win versions

Hi,after upgrading to the latest release and migrating to ms-sql the widget "Windows 10 Version Overview" does not only show Windows 10 versions, but all other Windows versions as well. Deleting/re-assigning the widget does not solve the problem.Is t...

marcolips by • Engaged Sweeper
  • 10614 Views
  • 3 replies
  • 0 kudos

Resolved! Object reference not set to an instance of an object

While deploying a package we have about a dozen nodes that return the following error:Unexpected failure while connecting to Asset. Object reference not set to an instance of an object. We are on Version 6.0.100.29and all the nodes that we are pushin...

apap by • Engaged Sweeper III
  • 26255 Views
  • 11 replies
  • 0 kudos

Incoming Email Parse

Can Lansweeper Helpdesk read incoming emails and put the data in the correct fields?For example: [User=johndoe] [Asset=1234] [Location=Office]This is handy as I often email tickets into the helpdesk when I'm off network and would like to tag the appr...

Resolved! Time worked required

Hi,There are any way to do time worked on a ticket as a required field when close the ticket? Thanks in advanceJosep

Josep by • Engaged Sweeper II
  • 12012 Views
  • 4 replies
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Deploy when available

I realize that available status is not immediate, but I was wondering if there is any way (now or upcoming) perhaps when I could do a deployment when something comes available, I would assume in conjunction with the LSagent.Here is my use case - Lapt...

jwood_mls by • Champion Sweeper
  • 11115 Views
  • 6 replies
  • 0 kudos