This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Not all software is listed in installed software list

I am managing 50 laptops and we are slowly growing to paid plan on lansweeper.But I was shocked when I found out that not all software is listed in software list.I am showing as example my laptop.http://i.piccy.info/i9/f745f214024024b495c2b213ef3cab1...

Oleksandr by • Engaged Sweeper II
  • 11653 Views
  • 6 replies
  • 0 kudos

Email configuration

Hi folks,We , probably like a lot of other people have a fully could hosted office 365 email set up. in order to configure Lansweeper with office 365 emails, it connects using SMTP Auth via smtp.office365.com TLS1. or TLS 1.1.Microsoft have announce...

Why does this keep happening?

Every day we have to hit refresh a thousand times and re-log in to get Lansweeper to function correctly. See the screenshot to see what it looks like. It happens every day. We have reinstalled Lansweeper, run through the database cleanup checklist, b...

blasto by • Engaged Sweeper III
  • 6068 Views
  • 3 replies
  • 0 kudos

Lansweeper Not Saving New Asset

I have been trying to add a new printer to our inventory. When I enter the information and click on the save asset nothing happens. If I go to the full asset list the new asset is not there. I then went and deleted some assets and tried again without...

Terry1337 by • Engaged Sweeper II
  • 6727 Views
  • 4 replies
  • 0 kudos

Windows 10 OS version not updating in Lansweeper

Hello,I'm updating some Windows 10 1709 machines to version 1803, but Lansweeper is still showing the 'OS Version' of these machines to be 1709. Oddly, the 'Build' value is correct. Is there something I can to do to make Lansweeper update the 'OS Ver...

ewhite by • Engaged Sweeper
  • 10027 Views
  • 4 replies
  • 0 kudos

Resolved! Office365: Sharepoint library permissions

Is there a way to get the user permissions to Sharepoint library folders from the Office365-scan?What I am specifically looking for is a report similar to the "Windows: Shares and their share permissions" report but for the Sharepoint libraries and t...

n_klug by • Engaged Sweeper II
  • 5509 Views
  • 2 replies
  • 1 kudos

Uptime incorrect

Hi, I'd like to use the 'Assets: Uptime since last reboot' report to get a list of computers that haven't been rebooted recently so that i can target them for remote reboots to get Windows Updates installed etc.However, the Uptime against some comput...

trevora by • Engaged Sweeper II
  • 4666 Views
  • 1 replies
  • 0 kudos
li.common.scroll-to.top