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Find answers to technical questions about Lansweeper.

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Credentials?

How can this be? I am using the Domain Administrator account (or one just like it!) It actually worked on two PC's in my domain, but none of the others. And I made sure that each PC is setup, just like the others... What gives?

blmclarin by Engaged Sweeper
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  • 2 replies
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LSPush Client 6 and Lansweeper Server 7

I want to try the new Lansweeper version. Currently our clients are pushing the inventory with lspush.exe version 6.0.100.32.Will this lead to any trouble? Can I update to Lansweeper 7 on the server and have the clients still push with the old agent?...

MartinG by Engaged Sweeper
  • 6423 Views
  • 3 replies
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Resolved! Dell Assets: Warranty scan issues

Hi everyone,We're getting errors on all our Dell assets when scanning for warranty. It returns the following error:Connection error (elapsed time: .3744000): The remote server returned an error: (401) Unauthorized.I found this knowledgebase which dat...

Player024 by Engaged Sweeper
  • 9364 Views
  • 5 replies
  • 3 kudos

Guest VM scanning and licensing

Hi LanSweeper,I was wondering for why there is no linkage between assets of type "VMware Guest" and the asset LS detects by scanning the guest directly. In both cases, the scanning server is able to see both, the IP address and the MAC address, but d...

Fossy777 by Engaged Sweeper III
  • 9975 Views
  • 6 replies
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Lansweeper Agent - Anti-Tampering

Hello,I was wondering if there was any anti-tampering protection for LSAgent, so that users cannot uninstall the Lansweeper Agent from their clients without a password? Or perhaps consider it as a feature request?Thanks,

Resolved! Imported tickets to not appear in reports

I used the .csv and successfully imported tickets from another help desk system. These tickets to not appear in the help desk reports: Helpdesk: All tickets that have been created Helpdesk: All tickets whose current state is not Closed

jkeiser by Engaged Sweeper
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  • 1 replies
  • 0 kudos