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Find answers to technical questions about Lansweeper.

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My tickets tab is empty

Hello, I am a new user. Before buying it I would like to try it. I have question, in the user dashboard interface is there a way to hide my tickets? otherwise I think there is a problem with using my ticket. When you click on the link corresponding t...

TISTIM by • Engaged Sweeper
  • 5521 Views
  • 1 replies
  • 1 kudos

lan sweeper ad user manager

Hello, i was looking for a way to link ad user and their manager in the user section. is their a way to import this ad information directly in the user, or with a report that will write the data into the user section so we had all the information we ...

mverret by • Engaged Sweeper II
  • 5170 Views
  • 2 replies
  • 0 kudos

LsAgent Relay

Our environment has a few servers buried deep with no access back to our Lansweeper server. Is it possible to configure the internal jump boxes we use as relays for the LsAgent? Clients=Linux Server=Windows

mwoods by • Engaged Sweeper
  • 4025 Views
  • 1 replies
  • 0 kudos

default email

Hi,when an update is made in a ticket, the user and the agent receive an email with the content,we would like to customize this just to say, an update occur, please log to your helpdesk to read it. or something similar.is there a place we could edit ...

mverret by • Engaged Sweeper II
  • 5027 Views
  • 1 replies
  • 1 kudos

Find accounts set to log onto all computers

I'm trying to find a report that can tell me which AD accounts are set to log on to all computers and can't find anything. In AD, this setting is on the "Account" tab>"Log On To..." button. Is there such a report? Thanks.

TbrokeLV by • Engaged Sweeper
  • 4868 Views
  • 2 replies
  • 0 kudos

Issues with scanning

We upgraded the server in November to the latest version (7.2.106.35). Once we did that, we scanned all of our subnets and noticed that we had less computers discovered than we had previously. Due to that our report numbers changed and we cannot conn...

agibson95 by • Engaged Sweeper
  • 6392 Views
  • 1 replies
  • 1 kudos