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LsAgent not sending scans to cloud relay

We've got some workstations on our domain that are part of a secure network that can't communicate directly with our scanning server, but they do have internet access so we installed the LsAgent to use the cloud relay capability. However, it doesn't ...

Active Directory - users attribute update

Hi EveryoneUsers AD scanning doesn't update Direct Manager field. User changed manager and there is no update after scanning ADOther attributes like eg. title are updated but Direct Manager notHow can I update this field in Lansweeper?I read other po...

MarcinSki by • Engaged Sweeper II
  • 5549 Views
  • 2 replies
  • 0 kudos

Stuck in LsAgent Cloud Relay Access Request

Hello all,I am having issue to obtain access to the LsAgent Cloud Relay It is stuck at "Requesting relay access. This might take a few moments."I have checked the following documentation about a similar issuehttps://www.lansweeper.com/knowledgebase/t...

hjim by • Engaged Sweeper
  • 3650 Views
  • 1 replies
  • 0 kudos

Fixing LDAP Error when syncing AD Users

Fixing Lansweeper Active Directory USER LDAP Syncing ErrorIn our organization we use lansweeper for ticketing and system inventory and management. Recently we had an issue where our AD users would not sync with lansweeper. The error shown was that ...

ttye by • Engaged Sweeper
  • 12417 Views
  • 1 replies
  • 1 kudos

Deployment credentials Group Policy

After about two days of trying to push a package, I have narrowed it down to a Group Policy we have enabled. Network access: Do not allow storage of passwords and credentials for network authentication.I am wondering if there is any way around that s...

Error saving Tab as Global

From Web_Error Log:12/12/2018 12:42:48 PM v|7.0.110.2| : (500) http://xx-xxxx:2323/EditTab.aspx?tabID=93 : Object reference not set to an instance of an object. at EditTab.makeTabGlobal(Boolean isGlobal) at EditTab.Page_Load(Object sender, EventA...

NeoIsTaken by • Engaged Sweeper II
  • 3350 Views
  • 2 replies
  • 0 kudos

automated reporting scheduler

I have several reports that are scheduled to email, some once a week, some once a month, if I manually run the process in the configuration screen with run now, they work fine and I get the email, but they never seem to run on schedule, am I missing...

AZHockeyNut by • Champion Sweeper III
  • 4949 Views
  • 2 replies
  • 0 kudos

Maximum image size location map

Hi,i'd like to know the maximum image size for the location map. With a 1 Mb, 3500x2437 image i get "Image is to big".What is the limiting factor - filesize or image size? Greetings,Edit: Fixed it. Had to expand the "uploadReadAheadSize" in IIS under...