General Discussion Forum - Lansweeper Community

CPU Performance Counter Incorrect

Hello,I am just running a trial version of the Spring Release of Lansweeper and really like the performance tab however when I look at the CPU graph on a lot of my servers they show as 100 percent. When I log into those servers to check if that's ac...

Scan IP Phones by XML

I have a bunch of Cisco SPA504G phones. They do not support SNMP for scanning but they do have a configuration XML file that can be read at a specific URL. Being new to LANSweeper I don't even know if this is possible but can the XML file be read f...

Scanning PC's

We are having an issue lately of lansweeper picking up new pc's that were imaged and added to the domain. They used to appear after you logged into the domain. But now I need to manually scan the IP range to get it to happen. We have scan domain b...

Scanning issues after Windows 10 1903 upgrades

Ever since I upgrade to 1903, lansweeper stopped scanning.Under errors I seeError Access is deniedI can ping the computer fineuser name and password didn't change

manage double ip

Hican you suggest me any tips for manage device with double ip, can i have the same asset in two ip location for each ip?thanks

Resolved! Remove Disconnected Devices from Switches automatically (e.g. once per day)

Hello everyone,is there a possibility to remove the disconnected devices automatically? i know there's a manual button for it at the switch assets, but we use about 20 switches and i want it to work automatically.ps: i need this for a custom reportth...

Unauthorized Software Reports

I run a daily report showing unauthorized software, and I’m having difficulty clearing old items that either haven’t checked-in in months or have been updated. The list doesn’t appear to be accurate. Does anyone know how to clear the list to remove...

Resolved! Monitor: information original report needed

I thought I was saving as a new test report, but I accidentally wrote over the original Lansweeper "Monitor: information" report. Could someone please respond with a copy of that report for me? I would greatly appreciate it.

General Discussions

Topics in this forum

CPU Performance Counter Incorrect

Scan IP Phones by XML

Scanning PC's

Scanning issues after Windows 10 1903 upgrades

manage double ip

Resolved! Remove Disconnected Devices from Switches automatically (e.g. once per day)

Unauthorized Software Reports

Resolved! Monitor: information original report needed

impossible to check for updates

Helpdesk system issues

How to install Office LTSC 2024

Error at resync and rescan on Lansweeper Cloud

Problem with update from 12.3.2.5

LDAP Sync

Can't Change NetApp Asset Type from Windows to Oth...

OS History doesn't work

Vmware ESXI Scanning Issue

Unable to log support cases