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Resolved! Fix WMI Access Denied With No Admin Account

Hello everyone,I have a bunch of assets with the error "WMI Access Denied." This is due to not having an account with higher rights to scan it. My question is if I need to have a service account with admin rights for every server and workstation in o...

SPedraza by • Engaged Sweeper
  • 9579 Views
  • 1 replies
  • 0 kudos

Resolved! Filter assets by 32 or 64 bit

Trying to identify which assets are using the 32 bit version of Windows 10 Pro. If I search by OS, both version will display. There is an entry for System Type in the Config > Windows > System menu but that is not a searchable field.How can I identif...

Remote Control refresh

We keep having to hit refresh when we use remote control. It is an annoyance that my techs complain about all the time. We tried changing the refresh rate and downloaded the latest version of lsremote.exe (6.0.0xxx)We just upgraded to 7.0 and were ho...

agibson95 by • Engaged Sweeper
  • 3446 Views
  • 1 replies
  • 1 kudos

Resolved! Lansweeper LSAgent Cloud Relay Service

I've turned on Cloud Relay service in my Lansweeper and gotten the Auth Key and I'm attempting to test it on a remote machine (remote from the Lansweeper network, Windows 10, .NET 4.8). I'm getting the following error in the log (I see that it's sta...

zblack by • Engaged Sweeper III
  • 8970 Views
  • 2 replies
  • 0 kudos

Is there a way to auto-copy DNS name to AssetName?

I want to know if there a way to automatically copy the DNS name of an asset to its AssetName field? We have hundreds of Teradici zero clients whose LS assets do not pull the right information for their AssetName. We have the field locked against sca...

wjgardner by • Engaged Sweeper
  • 4677 Views
  • 2 replies
  • 0 kudos

Editing default email report message

Hi, my first post here. I started using email reports functionality, and I noticed that on the message that ls sends there's default text: "This message was automatically sent by the Lansweeper alert reporting engine. Replies to this address are not ...

DarthKin by • Engaged Sweeper
  • 3901 Views
  • 1 replies
  • 1 kudos