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New ticket - user lookup via AD?

When I create a new ticket, is there any way to add a field which does an Active Directory lookup? Like "add asset", I would like my helpdesk technicians to be able to search for users by Active Directory. For example, new ticket > user > select user...

Default a Custom Field

When I create a custom field in "Ticket Custom Fields" I cannot set default values. How can I set this? If it's not possible please add this as a feature request. Thanks!

hcatesmmi by • Engaged Sweeper
  • 5698 Views
  • 1 replies
  • 0 kudos

custom data fields

If I make a custom action say using powershell to return a value, can I store that in a custom data field and later report on it?So as an example, LS does not return the amount of disk fragmentation, can I return that from a PS query and stick it in ...

AZHockeyNut by • Champion Sweeper III
  • 4337 Views
  • 1 replies
  • 0 kudos

Resolved! Adobe Flash Player Auto-updates using Reg scanning

Hi,Is there a way of scanning Auto-updates in Adobe Flash Player using Registry Scanning?I'd like to enable Auto-Updates , so that people don't use older versions of Adobe Flash Player on their systems.

waltkrao by • Engaged Sweeper II
  • 11324 Views
  • 3 replies
  • 1 kudos

Passing parameters from Widget to dB

Hello team,I want to create a widget in which user's input is passed as a parameter to a Query in tsysDBObjects. I looked through the tester sample widget, but how do I send the testinput value as parameter to Query?Just For eg, suppose i want to exe...

Raviraj by • Engaged Sweeper
  • 16254 Views
  • 2 replies
  • 0 kudos

Resolved! Scan IP Widget

Would love it if there was a way to scan a single IP on demand by just typing it in to a widget rather than having to setup a scanning method, disabling all enabled ranges, enabling just the one your after, getting the result and then reversing the w...

RTI_IT by • Champion Sweeper
  • 7236 Views
  • 2 replies
  • 1 kudos

Hyper-V Cluster and VM Information

Hi, I'm trying to find a complete Hyper-V Cluster report. Preferably one that shows the VM's assigned to the nodes in the cluster. I want to be able to evaluate the VM's storage on a daily basis. There possibly is a report like this already, but I ha...