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Resolved! Asset-User relations without AD

Hi,I want to have option to assign assets (Owned by, Used by, etc.) to the non-AD users. Let's say I give Laptop for the external consultant and want to keep track of this.Is it possible? At the moment the system open a dialog asking to select a spec...

dmitry by • Engaged Sweeper
  • 5510 Views
  • 2 replies
  • 0 kudos

Resolved! Not picking up Macs in report

The software license compliance view doesn't appear to pick up any of our Macs.We use a lot of Microsoft office365 products and it's not been picked up. They are mostly installed on our Mac machines.I've enabled SSH on each of the Macs and added the...

lbutler by • Engaged Sweeper
  • 4264 Views
  • 1 replies
  • 0 kudos

Resolved! Duplicate Asset name / Machine name Detection

Is there's a way for Lansweeper 5305 to determine if an assetname or machine name is already in the database? Because we are now facing some issues having duplicate assetnames (not MAC add). Scenario: If I will add new asset to Lansweeper, it will no...

dmangubat by • Engaged Sweeper
  • 14664 Views
  • 5 replies
  • 0 kudos

Resolved! Are there plans to update the Google Chrome extension?

Since Google Chrome has disabled support for NPAPI extensions and will completely remove the functionality in the next few months, is there anything in the works to update the current Chrome plugin? I guess I could use IE, but I'd rather keep using C...

jprateragg by • Champion Sweeper
  • 7575 Views
  • 3 replies
  • 0 kudos

Resolved! Installer Help

HiI am trying to create an installer package that copies a vbs script to c:\ and then a shortcut to the vbs script to C:\Users\Public\Desktop but I get the following error:The first part copies but it fails on step 2,Result: Deployment ended: Incorre...

SimonH by • Engaged Sweeper II
  • 5869 Views
  • 2 replies
  • 0 kudos

Resolved! Report - filter online assets

On the report page you can use the option "ping assets", I wondering if is posible to filter them with only the online assets.This could be handly for specific deployments.Thanks

Resolved! lsremote.exe resets windows profile on target computer

I recently had to use lsremote.exe to control a Windows 7 pc and found that the windows profile was automatically changed. It was only after clicking on a small icon on the task bar that I discovered that it was lsremote that had changed the profile,...

mlesniak by • Engaged Sweeper
  • 4226 Views
  • 1 replies
  • 0 kudos

Resolved! Antivirus not detected on Windows Server

HiThe template "Server: All servers without Anti-virus software (5)" reports that there are 5 servers without antivirus. That's not true. On workstations the AV-client is recognized.What can I do to let Lansweeper recognize the G-Data AV-client. The ...

Dries911 by • Engaged Sweeper
  • 7016 Views
  • 1 replies
  • 0 kudos