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Forum Posts

Ability to place Location Map in iFrame

Hello Lansweeper:It would be great if you could put a location map (the image and the overlay of assets) in an iFrame widget, without having the menu, etc in the iframe.Example: Have a global tab titled "U.S. Assets" that has an iFrame a picture of ...

jacob_bks by Champion Sweeper
  • 4 replies
  • 0 kudos

Asset image on Location

Hi,Just wondering is there a way where I can change what gets shown on the Location Map after I add an Asset to it? By default we get the Windows Icon and a number (not exactly sure what this number is representing). I'm wondering if we can change th...

Gotafe by Engaged Sweeper II
  • 3 replies
  • 0 kudos

Run option in Report Builder

In Report Builder there's Save and Save & Run, but I personally would like to have a Run option by itself. This would allow for verifying that the report even returns what is desired before Saving it.

MikeRigsby by Engaged Sweeper III
  • 1 replies
  • 1 kudos

Project Page

I have been looking into this for some time and our company list many others use a website/service or internally built project page/systemI wanted to see if there could be a section on Lansweeper to have a Projects Page so all members (admin) could s...

clickable url in comment field ?

HiI would like to be able to click on url (link for some page in knowledge base) entered into comment tab / comment field for some device.Thank youBest regardsNenad

cnenad by Engaged Sweeper
  • 1 replies
  • 0 kudos

Resolved! Outgoing Email Templates

As we work to implement Lansweeper helpdesk in our environment one thing I have found that is incredibly irritating is that there is no option to send updates to just users. In theory if I updated the ticket as the agent, then I do not need an email ...

wxfisch by Engaged Sweeper II
  • 7 replies
  • 2 kudos

java install command

In windows I can issued the command and it works perfectly. jre-8u121-windows-i586 INSTALLCFG=c:\javaTest\config.propertiesIn lansweeper have created this command: {PackageShare}\Installers\Java\jre-8u121-windows-i586 INSTALLCFG={PackageShare}\Instal...

SuperStave by Engaged Sweeper II
  • 3 replies
  • 0 kudos

Resolved! Email assignment

Does anyone know of a way i can assign a ticket to an agent from email? i.e. i receive an email with a job for our developer agent to my exchange account, forward it to Lansweeper and it logs it to our developer agent.Is there a string i can put in t...