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Cloud sites security

Hello,This might be already answered question, but I didnt find it. So in my company (bank in EU), we are trying to move to Cloud. Because of so many strict policies everything is a bit complicated. When data going from local lansweeper server and sy...

Admin1998 by Engaged Sweeper
  • 1240 Views
  • 2 replies
  • 0 kudos

Scan times and how to determine their end time

Hi there, we are new users for LANsweeper and we have a few locations that are not that great with their bandwidth and are concerned that scan times can take to long and therefor impact the production. So they raised the question if there is an optio...

Resolved! Future for the Helpdesk

I've noticed that in all the updates on Lansweeper, there hasn't been any news on the helpdesk. Currently, the Lansweeper Cloud site does not have the helpdesk found in the on-prem version. My org fully committed to Lansweeper because of its helpdesk...

Lynn590 by Engaged Sweeper II
  • 7003 Views
  • 14 replies
  • 3 kudos

Problems with assets

I have been trying to link some assets to Lansweeper through agentkey, I don’t know why these assets have not appeared, but the consecutive IPs have appeared, that is, I wanted to link an asset with the IP xx.xxx.xxx.32 and I have linked the xx.xxx.x...

jduran by Engaged Sweeper
  • 723 Views
  • 1 replies
  • 0 kudos

Application Updates

Is it possible to see updates that are applied to software assets? Specifically looking at AutoCAD. Lansweeper reports installs fine, but notany of the updates that are applied. These updates don't show up in the "Programs and Features", but they do ...

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Laptop asset not showing current IP.

What is the best way for me to have the most current IP address for laptop users? We have people that consistently get up from their desk/docking station and go to another building causing the IP to change. I have changed the NETWORK scanned item int...