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Find answers to technical questions about Lansweeper.

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Application Updates

Is it possible to see updates that are applied to software assets? Specifically looking at AutoCAD. Lansweeper reports installs fine, but notany of the updates that are applied. These updates don't show up in the "Programs and Features", but they do ...

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Laptop asset not showing current IP.

What is the best way for me to have the most current IP address for laptop users? We have people that consistently get up from their desk/docking station and go to another building causing the IP to change. I have changed the NETWORK scanned item int...

One License for multiple Instances

I would like to have two instances of Lansweeper under the same license. I have a small division of my company that I want to keep in a separate Lansweeper database/ instance. I have plenty of available assets on my primary Lansweeper license. is thi...

Joshs by Engaged Sweeper
  • 1995 Views
  • 4 replies
  • 0 kudos

Software License Compliance Report With Comments

The Software Compliance Report to Excel is good, but the Comments field is missing in the export. Is there a way to add this field to the report export?Another "nice to have" feature would be additional fields for the License information such as:Soft...

haydanb by Engaged Sweeper
  • 1043 Views
  • 1 replies
  • 0 kudos

Resolved! Memory leak in v10.6.2.0?

Is anybody else suffering from, what looks like, a memory leak in the latest version? (10.6.2.0). Since installing this, memory consumption grows and grows until the server stops responding and we then have to force reboot it to restore functionality...

doone128 by Engaged Sweeper III
  • 3423 Views
  • 2 replies
  • 0 kudos

Certain Ad groups are not scanned

For certain users we are missing some AD groups, even though they are in our scan targets, they are not visible to the users. In the targets we put the path to the folder in which the group belongs. Is this enough?      

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FGF358 by Engaged Sweeper II
  • 862 Views
  • 2 replies
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Resolved! Seperate scanning credentials for ActiveDirectory OUs

Hi all,we are in process to implement a tiering model in our Active-Directory. So we have to create seperate lansweeper scanning acoounts for each tier. (Domain-Controller Tier, Server Tier, Client Tier, etc.)These tiers are managed by ActiveDirector...

ChrisAUT by Engaged Sweeper
  • 2185 Views
  • 3 replies
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Resolved! Deployments Stopped Working

Hey everyone, One day, seemingly out of the blue, deployments have stopped working.  As far as I can tell nothing has changed with the admin user's permissions, the share location that hosts the installers being deployed, or Group Policy Objects.  Wh...

idontknow by Engaged Sweeper
  • 2708 Views
  • 2 replies
  • 0 kudos