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Inventory for Remote users

Is there any way to configure a remote client to connect to the lansweeper server over the internet without a VPN? (Of course we'd have to allow that appropriate ports through the firewall).

fw0804 by Engaged Sweeper
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  • 5 replies
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LS fails to get Partition Information from AiX server

I everyone.As Title say in my company we have several AiX machine. After scan, some of them doesn't show partition Information on the asset page. We tried with any kind of user account, even root account doesn't get those information, tried root with...

Adder by Engaged Sweeper
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  • 1 replies
  • 0 kudos

Printers are not showing toner or OID information.

Hi,   Not sure if anyone can help me. I upgraded to the latest version and now my printers are not scanning correctly. I am getting the Scan Incomplete - SNMP was not scanned, but existing record has SNMP info. I tried deleting the asset and am now n...

No usable version of libssl was found

Hello,Fresh install of Ubuntu 22.04 LTS.Fresh Lansweeper agent: LsAgent-linux.run (Version 9.5.0.2)Installing is successful (no errors shown).But upon starting, there is this error:No usable version of libssl was foundInstalled libssl:in@server2:~$ l...

tcsabina by Engaged Sweeper
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  • 4 replies
  • 2 kudos

OIDC SSO connected to Azure - asks to setup new site

Hi, I have setup SSO with our Azure platform using OIDC - sadly I did this before finding out that adding verifying the domain is irreversible - (that warning needs to be at the top!!), so I cannot change to SAML. I have set the token email_verified ...

sc3 by Engaged Sweeper
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  • 1 replies
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Is HelpDesk going to be added to the new LS Cloud?

It would be so useful to be able to access tickets via cloud and bypass VPN or having to be inside the domain, especially now that all asset information is in the cloud. Just curious if this is on the roadmap or not.

cajohnson by Engaged Sweeper II
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  • 7 replies
  • 3 kudos