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Resolved! Global Credentials - change domain

Our Lansweeper scans across several Windows domains. The global scanning credentials are configured for an account in one of our domains. All but one of our domains have two-way trusts with this domain. The one domain without the trust continues to d...

Server Classification

Hi, Can someone explain how Servers are categorized within Lansweeper?  What drives the discovery of this asset type,  Thanks  

GT73 by • Engaged Sweeper
  • 1305 Views
  • 2 replies
  • 0 kudos

Exisiting windows machines not scanning

On-site lansweeper. We have 5 virtual machine that stopped scanning the middle on October.  No scanning error is displayed.  We tested deleting one of the machines from lansweeper, then scanned the network to bring it back into the system, but it sti...

Kenf by • Engaged Sweeper
  • 940 Views
  • 2 replies
  • 0 kudos

Modify ticket Description after saving; replace text

I'm looking for a way to change ticket contents immediately after they're created.  Specifically, we have an email address that automatically creates a ticket and I would very much like to have LANSweeper remove the signature from the tickets being c...

BakerQ by • Engaged Sweeper
  • 801 Views
  • 1 replies
  • 1 kudos

RPC unavailable and Ping Fails

Hi All, We've been encountering RPC unavailable and ping failed scanning errors for assets that are scanned remotely, whereas locally, everything is working fine. This issue seems to be related to our use of GlobalProtect as a VPN. Specifically, the ...

tahir by • Engaged Sweeper
  • 3828 Views
  • 6 replies
  • 0 kudos

Lsagent for Android / iOS

Are there any plans to create an angent that will support Andoid and iOS devices ? Has anybody created a work around to support SNMP scanning to Android/iOS ? Thks Mario

DonMario73 by • Champion Sweeper
  • 2109 Views
  • 2 replies
  • 2 kudos