So we are a 100% AWS shop no physical computers and our lansweeper install is used exclusively for ec2 instances. We have the AWS region scanning task set up and it is successfully pulling the ec2 asset list like we want. However, the nature of the ...
Hello,we have a webcam (Santec SNC-431RBIA) that is scanned with the oid 1.3.6.1.4.1.8072.3.2.10If I try to add the oid there is the message "The oid ... is reserved an cannot be mapped"but it is added...Any idea?
We have almost 5000 VOIP Phones and this week we learned that all but about 11 lost manufacturer (Cisco) and model information. Any suggestions on what might have happened? No other assets were affected like this -just the phones. Many of our non-act...
LS doesn't detect Cisco VOIP Phone - show they as network device or webserver.When I change assets type manually LS doesn't show model.Models 78xx, 88xx
Happy New Year All! I hope January is treating you well so far. Thank you for your patience over the holiday period - we look forward to providing you with more support and peer to peer discussions as the year progresses. Here is a fresh challenge to...
Hello all - is there a specific way to stop an agent from assigning tickets to themselves (outside of dicipline)? I've looked into ways of automatically classifying tickets as a different level , etc but looking for a quicker way to accomplish this. ...
By default, it appears that on the Asset Document screen, files are sorted alpha-numerically by file name.Is there any way to change that and sort by date instead?If not, I'd recommend adding the option for clicking on the column headers on this scre...
I know about the MSIUninstaller option in deployments, but that seems to be for a specific version only. I have a piece of software I want to uninstall that's spread across like 40 different versions. It would be a pain to add each version individua...
