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Resolved! Cannot install Lansweeper Firefox Extension

Hello, I'm trying to install the Lansweeper Firefox Extension . The Setup Guide states at Point 4 Click the cogwheel icon and select Install Add-on From File... On my Firefox 123.0.1 there is no "Install Add-on From File" it is missing. How can I ins...

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FriendlyGuy by • Engaged Sweeper II
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migrate helpdesk tickets and KB articles

We have moved to a new domain, new servers, new database. I would like to export from our current setup the Help desk tickets and KB articles mainly for archive purposes. I made a backup of the SQL database but we are not using SQL server in the new...

Roverby by • Engaged Sweeper
  • 1910 Views
  • 1 replies
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add new IP Location

I know I have once found the place to add an IP Location but for some reason I can't locate it any more. I have looked at Lan Sweeper from one side of the menu and even tried to search the Forums (for a change) but can't seem to locate it.anybody hav...

MPonto by • Engaged Sweeper
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  • 4 replies
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Manually add multi interface device

Our Pure Storage array doesn't respond to SNMP polling and has multiple interfaces.  what is the best way to handle this? i would ideally like to import it as one asset with multiple interfaces, multiple mac addresses, the spreadsheet doesn't seem to...

george29 by • Engaged Sweeper III
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Resolved! ESX host discovered through vcenter scan become inactive

Hello I have added a vcenter asset and setup scanning. Therefore the ESX hosts managed by this vcenter have been discovered successfully. But , among the 3 hosts, 2 become inactive after a certain time. If I mark them active manually, they become vis...

snierveze by • Engaged Sweeper
  • 1777 Views
  • 4 replies
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Scan Issues

Since upgrading to Lansweeper 11.1.7.1 (using Classic), we're receiving hundreds of Scan Issue entries, it appears to occur every 15 minutes.  Lansweeper navigation is also very slow, I've run database maintenance and that has helped somewhat, but sc...

PFResearch by • Engaged Sweeper
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  • 2 replies
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