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The installed software is Empty

Hello, We are having 2 machines in our environment, for some reason, under Software > Installed software. They are showing "No information found". These machines showed that they had the software before, but the software list is empty now. I really d...

baoluu by Engaged Sweeper
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  • 2 replies
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Database Scanner

Hello folks.I have downloaded the Database Scanner from Lansweeper.  When I run it, it looks like it is going to launch then pops an error stating "Invalid version"  Something went wrong when fetching the version validity.  Please check the logs".  I...

dlafleur by Champion Sweeper
  • 1291 Views
  • 2 replies
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Data stored on Lansweeper cloud sites

Hello, we currently have Lansweeper 100% on-prem, however, we would like to link it to a cloud site to take advantage of the risk insights.What data will exactly be stored on the cloud, where will it be stored geographically, and does it meet FedRAMP...

nisty by Engaged Sweeper
  • 1206 Views
  • 1 replies
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Query FileVault status on a Mac

Can/Does Lansweeper return the status of full disk encryption on a Mac? I can successfully query via SSH by running "sudo fdesetup status" Is this possible to add or where do I find it?

jmussell by Engaged Sweeper
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  • 2 replies
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No Microsoft CVE in Risk insights

HelloWe have scanned around 10 systems (Windows 10, server 2016 and 2019) with lsPush. The systems are on a network isolated from the Lansweeper server. The inventory looks fine, but when we look at the Risk Insight there are a limited amount of CVE ...

Kevin_L by Engaged Sweeper II
  • 1540 Views
  • 3 replies
  • 0 kudos

Intune v2 scanning not picking up computers

Hello,I have 'Intune v2' scanning target setup and it is discovering my mobile devices (iOS, android), but it is not discovering the workstations that are managed by intune. Specifically, the ones that are NOT domain joined and only managed by intune...

jperry by Engaged Sweeper III
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  • 2 replies
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Resolved! Prerequisite check for linking with cloud failing

Greetings,I am currently conducting a prerequisite check for linking with the cloud, and I have encountered failures related to both Sync server Internet access and the Lansweeper version.To address the issue with the Sync server's Internet access, c...

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IP location on assest

how to do I change the IP Location field? I have it showing up on reports and on the asset listing but I need to change it. Edit option per asset does not appear to be an option. I need to change a lot of t

mth111 by Engaged Sweeper
  • 789 Views
  • 1 replies
  • 0 kudos