Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lansweeper-User
Engaged Sweeper II

Hello,

I've been having issues the past few weeks trying to unlink an offline installation. I currently have two installations, a new one which is online + synced, and an older one which is offline + decommissioned. When I try to unlink the previous installation, it progresses for about an hour or two before failing and going back to a "Linked" Link Status. I have tried unlinking multiple times across different days, however the issue persists. There are similar posts with people having the same issue.

What troubleshooting steps should I take?

Thank you!

Edit: It seems like it finally went through after giving it another try!

1 REPLY 1
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

Thanks for confirming that it is working now!

General Discussions

Find answers to technical questions about Lansweeper.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now