04-15-2025 11:48 AM
The reopened tickets will be repeatedly re-sent to the Inbox and then to the archive. Only by deleting them from the Inbox immediately can they be re-sent at noon. What solutions are recommended?
04-24-2025 11:25 AM
@AllenWu_1203
Our tech support team should be able to assist you with this. Please open a ticket in our support portal.
Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away.
Using the GatherLogs tool.
Find answers to technical questions about Lansweeper.
Experience Lansweeper with your own data. Sign up now for a 14-day free trial.
