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4 weeks ago
I was informed today that there is a file (.xlsx) on one specific system that Lansweeper sees as an installed Windows store app. I have been asked if this can be corrected?
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3 weeks ago
Hello there!
Our tech support team should be able to assist you with this. Please open a ticket in our support portal.
Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away.
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3 weeks ago
Hello there!
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3 weeks ago - last edited 3 weeks ago
Thank you. Any idea why a software is tagged as (remove only) in Lansweeper? For example: Apache Directory Studio - (remove only)
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3 weeks ago
Hello there!
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3 weeks ago
Hello there!
Our tech support team should be able to assist you with this. Please open a ticket in our support portal.
Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away.
