We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Resolved! Microsoft August 2025 Patch Tuesday Audit

Good morning All,Seeking some help with installing the patch Tuesday Report Script. Here is the error:Try_Convert' is not a recognized built-in function name. 'Try_Convert' is not a recognized built-in function name. Incorrect syntax near the keyword...

Walker12 by Engaged Sweeper
  • 1202 Views
  • 4 replies
  • 0 kudos

Merging duplicates (retaining info from both)

We've recently set up our Lansweeper installation, having use the server local model years ago. To get better info, we started testing installing the agent, but we're having duplication issues. The thing is, both records have useful information and d...

JonU by Engaged Sweeper
  • 184 Views
  • 3 replies
  • 0 kudos

Limiting custom fields?

Is it possible (or maybe this is just a suggestion) to set a custom field to only be available to a certain asset type? In our case, we have a vendor code we need to keep for a couple dozen printers, but that field is irrelevant outside of that scope...

JonU by Engaged Sweeper
  • 200 Views
  • 1 replies
  • 0 kudos

Discover the New Lansweeper UI

Lansweeper’s refreshed user interface is now in preview mode! Our Reboot & Review microlearning highlights the most important changes — from new dashboards and streamlined asset interactions to accessibility improvements built for everyone. Take 5 mi...

Tim_N by Lansweeper Employee
  • 222 Views
  • 0 replies
  • 0 kudos

Resolved! Asset question on tags

When I put a serial number in the search in Assets. I see 2 enters. One with a white tag and a Windows tag. What is the differance and will it take 2 licenses? Picture attached. 

Lansweeper Tags.png
RichardS by Engaged Sweeper
  • 418 Views
  • 2 replies
  • 0 kudos