Hello,I have been using Lansweeper for a little while and I have an asset I'm using as our test asset for resolving vulnerabilities. It's a standard asset on the network, it's just an old employee's computer. The problem I'm having is that there ar...
Hi,I found a problematic LsAgent client on a PC in the AD domain, because I haven't had any scan updates for 3 days, and when I checked its file C:\Program Files (x86)\LansweeperAgent\lsagentlog.txt , it said there was an error reading the ini file, ...
Hello there.We're using Lansweeper since several years now.Newly we use the helpdesk which works fine except one thing.Usually the users use the WebGUI to create their tickets.All fine.When users create the Tickets via Mail the support team gets the ...
Hello,On a Windows server, LanSweeper is getting the version of the program from "add/remove programs" whereas the application has been upgraded to a newer version (directly in the program folder and it is visible on the local Tomcat website).Is ther...
When I edit an asset I'm able to use the Custom fields to store any data I want which is handy. Is there a way to do something similar when I edit a user? For example I we have a seat location code that is used to locate employees on an interactive...
Greetings all,First time poster here. I'm trying to figure out if there is a way to grant certain users access to view only a portion of the assets. For example: Let's say I want user John Doe to only view the assets in the IP range of 192.168.1.1 - ...
Afternoon everyone,As we get closer to the New Year I've noticed that my Lansweeper ticketing system is no longer allowing users to select dates past 2024. I've done some searching on Google/LS forums about a similar issue I haven't seen anything out...
I have update to LS 12.2 on-prem.It hangs when try to edit report for long time.
