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Asset Duplicates - Lansweeper Classic - v11.4.0.3

Hi,We have an issue where duplicate assets are generating from a custom made report - we are running the latest Lansweeper classic version which is v11.4.0.3.The tables for the report in question:ThanksSelect Top (1000000) tblAssets.Lastseen As [Last...

Issues with Gmail/Google Workspace SMTP

Since Friday Aug 9, 2024 we've been having a weird issue with our Lansweeper installation. All of a sudden emails have stopped working. We have 1 email account setup that pulls in emails and creates tickets, and then it is also used to send out notif...

SMTP-Error.jpg

Lansweeper API integration with Cortex XSIAM

I have installed the content pack developed by Palo Alto Networks and configured and connected the API integration within the Cortex XSIAM tenant.The connection tests ok and I can run a command line query that confirms the site id is recognized.None ...

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Resolved! Can't create support case

I am unable to create a support case, I get a page with the error "Sorry, an unexpected issue occurred. Report it here", and then also cannot reply to the post at that link.

Inventory issues

Good morning/eveningIn my compagny, we use the scan to get our hyper V servers informations however we seen that they're some guest VMs name that are duplicated AND with other vm's name which is very confusable.For exemple we've got one that is dupli...

Resolved! Scheduled Reports Error

Greetings.  I have 3 scheduled reports that run on a Monday.  Starting on 8/5/2024 the reports did not send.  I can manually send the reports by clicking "Send Now" and they arrive and testing e-mail setting is successful.  After the scheduled time f...