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Agent Vacation

At my prior employer, I was able to mark agents on Vacation when they were out on holiday, but now with my new employer I cannot find this feature. We have one agent who is out of the country for a few weeks and tickets keep getting assigned to him. ...

CSRose by Engaged Sweeper
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  • 1 replies
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Launch TeamViewer from inside LanSweeper

We have TeamViewer installed on all our machines, I would like to launch TeamViewer from inside of LanSweeper instead of using Remote Desktop. Does anyone have an idea how to do this?Thanks for your help.Tim

tbriney by Engaged Sweeper
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  • 2 replies
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Lansweeper Extended Virtual Question & Answer Event

Hello Lansweeper Community,To those who attended the Open Office Hours, we would like to thank you for your participation. Furthermore, we are thrilled to announce that we have an Open Office Hours Extended Question and Answer Event at our Community ...

su_1989 by Lansweeper Employee
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  • 1 replies
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OS History doesn't work

We need to track change Windows 10 builds. So I check OS history and write query:Select Top 1000000 * From tblOperatingsystemHist Then update some Windows 10 but query result is empty.Please fix tracker to support Win 10 Builds.

Printer Password Report

Hello, Is it possible to scan for printer passwords using Lansweeper? We are looking for a solution to ensure all printers have passwords and I was hoping Lansweeper could help. These are the passwords on enterprise printers that allow administration...

Resolved! Asset type: Guest or Windows/Linux/etc.

Hello, Please, can you shed some light with respect to why some of the assets that I scan, using Lansweeper, are discovered and marked as being Guests and other Windows or any other operating system? The situation applies for the following situation:...