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Searching in LS Cloud is terrible

Hi all, Am missing a toggle option somewhere or is the global search functionally just terrible?I often search by people's name so I can see which computer this person is associated to.The search returns no results even when I type out the name fully...

CCC by Engaged Sweeper III
  • 1636 Views
  • 3 replies
  • 1 kudos

Installed network printers - built in report not populating

In our Lansweeper v. 6.0.151.34 deployment the built in "Windows: Installed network printers" report only has 1 single entry from a desktop last seen in 2016 for some reason when it should have closer to a couple thousand active entries based on the ...

CVCO by Engaged Sweeper III
  • 12484 Views
  • 10 replies
  • 0 kudos

Resolved! generate licence

Good morning, I have a product key for the lansweeper upgrade, how do I generate the license?

lubarru by Engaged Sweeper
  • 1357 Views
  • 1 replies
  • 0 kudos

Moving Lansweeper to another server

Hello. I have been running a single Lansweeper server (all roles on one server) as a VM in my VMware ESXi environment for many years. I am planning to retire my entire VM environment (Along with my on prem domain. We’re moving to full Azure/M365 but ...

HarkinsIT by Champion Sweeper
  • 2443 Views
  • 2 replies
  • 0 kudos

How to link AzureAD users to Helpdesk tickets?

Hello,We just added AzureAD as scanning target, expecting it to finally bring AzureAD users available as "User concerning" / "CC user" when creating a new Helpdesk ticket, but no - only AD users seem to be available in 10.6.0.0 on-premise Lansweeper....

IT-mies by Engaged Sweeper
  • 1061 Views
  • 2 replies
  • 0 kudos

Resolved! sorry for double post-had one in product conversations

HiI am trying to use deployment packages for the first time.  I already tweaked our client windows firewall settings via GPO in a test OU as port 135 and agentless was blocked, all that is now working.The server can connect to the pc using the scanni...

darrenh by Engaged Sweeper II
  • 3169 Views
  • 6 replies
  • 0 kudos