Hello,Having an issue getting access back to our cloud site because of email verification. Was able to access for the first day the site was up and now I'm required to verify my email but haven't received the verification email from yesterdays attemp...
A few days ago several duplicate assets started appearing in a scan by ip range. One of the assets appears as a windows type while the other as an EC2 and at the same time both have the same IP.What could be the reasons why this is happening with cer...
We recently moved our installation, per the following document: Although we have the server moved and it is functional, albeit the email does not work right now, and I am suspicious it is for this reason: I have gone through several KB's none addre...
While following the KB, I noticed that there is an incorrect file path listed in the KB (Section: Update the Hub URL in the appsettings files). In step 1, the second path listed does not exist. KB states 'Program Files\Lansweeper Network Discovery\se...
Hello! We are in the final stages of testing the new Lansweeper installation and cloud site and have ran into an issue when testing some mock assets. When we create an AD relation in the cloud site, this information does not sync to the onsite/classi...
Would you be interested in exporting and importing reports with a single click to the community? Link to poll
Greetings, we are starting to scan OT devices and are having a hard time to make it work. Follows the symptoms: Not all OT devices are discovered by Lansweeper. The only devices that are discovered are as follows: We can ping all OT devices in the...
I am in the process of upgrading my copy of LanSweeper and having to move our database to a new 2019 SQL Server installation. When going through these instructions, Move your database from SQL LocalDB to SQL Server - Lansweeper Maintenance - Lanswee...
