→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here

General Discussions

Find answers to technical questions about Lansweeper.

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Can I disable TLS 1.2 in Lansweeper?

I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled.  Without affecting the functionality negatively of...

Resolved! Rescan Asset takes 5+ minutes after updating to

We recently upgraded our Lansweeper server from the previous version to the most current. We've noticed that when we use the Rescan Asset feature it now takes anywhere from 5 to 6 minutes for the scan to complete. It doesn't matter if the system is p...

jdansacket by Engaged Sweeper II
  • 5 replies
  • 0 kudos

Information about cluster in vmguest (VMware/Vcenter)

Hello! We are scanning Vcenter and lansweeper is showing all the information about hosts, clusters, datastores and vmguests. But when you go into a vmguest it doenst show the information about the cluster for example... it only shows on which host is...

vitorlube by Engaged Sweeper
  • 0 replies
  • 0 kudos

Auto add Note to a ticket

HiAre we able to automatically add a quick response or note to a ticket that is a specific ticket type?For e.g. we want automatically add a note to a "New User" ticket type that has all the information that needs to be completed.

CarlVE by Engaged Sweeper
  • 1 replies
  • 0 kudos

Last Active Scan

We have computers reporting in using lspush, I'd also like to perform a daily active scan, is there a way to report on the last time a computer had an active scan? I found reference to tblAssets.LastActiveScan and I can save this in a report but it's...

Wes by Engaged Sweeper
  • 3 replies
  • 0 kudos

Resolved! specific assts to Group

Hi at all, I need to allow the view of a specific assets group for a specific user group. It's possible make it on LS? for example: AD group (A) can only view ( printers Assets )   thank you Ahmed  

e5wa85 by Engaged Sweeper
  • 2 replies
  • 0 kudos