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Scan Issues

Since upgrading to Lansweeper 11.1.7.1 (using Classic), we're receiving hundreds of Scan Issue entries, it appears to occur every 15 minutes.  Lansweeper navigation is also very slow, I've run database maintenance and that has helped somewhat, but sc...

Risk insights - Affected Product Google Chrome 1.0

Hi, I have a case I want to share. Within the vulnerability dashboard, in the top 50 computers with higher risks, I took some computers to review why they had so many vulnerabilities, a case with 2230, and reviewing the list of affected software, and...

Pablo_89 by • Engaged Sweeper
  • 2488 Views
  • 2 replies
  • 0 kudos

Misc Domains showing up from Scans

I have been working with support on this ongoing issue.  We cant seem to figure this out and wanted to see if anyone else has experienced this.We primarily use LSPush at login for our pcs.  We do have some scans setup at some of our locations.  The i...

FPuma_UH by • Engaged Sweeper
  • 1737 Views
  • 1 replies
  • 0 kudos

Lansweeper Cloud SSO - AD FS - SAML

We are trying to get SSO configured for Lansweeper Cloud using ADFS and SAML and are having trouble with the claims. When we test the connection, we get an error that the User_ID is missing. I haven't been able to find a document that outlines the da...

jwganong by • Engaged Sweeper
  • 1152 Views
  • 1 replies
  • 0 kudos

Can you convert USB devices into assets?

I have some things like receipt printers, scanners, and even USB laptop docks that we'd like to track as assets. Is there a way to automatically track/map these as assets or do I just need to use SQL queries to grab USB devices by specific names?

bdleedy by • Engaged Sweeper
  • 1070 Views
  • 1 replies
  • 0 kudos

Problems with merging Windows Scan with VCenter Scan

Good Morning, In the last few days, I scanned almost all our customer Windows VMs using the IP Range scanner. Everything worked well and after that I have added a VCenter Scan. So, I started the scan, and it looked like it managed to merge both scans...

LEVAdmin by • Engaged Sweeper
  • 1380 Views
  • 1 replies
  • 0 kudos

Excluding AWS EC2 Assets from scans On Prem Server

So we are a 100% AWS shop no physical computers and our lansweeper install is used exclusively for ec2 instances. We have the AWS region scanning task set up and it is successfully pulling the ec2 asset list like we want.  However, the nature of the ...

Resolved! VOIP Information Disappeared.

We have almost 5000 VOIP Phones and this week we learned that all but about 11 lost manufacturer (Cisco) and model information. Any suggestions on what might have happened? No other assets were affected like this -just the phones. Many of our non-act...

PapaTuck by • Engaged Sweeper III
  • 3708 Views
  • 6 replies
  • 0 kudos