Hi we are testing Lansweeper helpdesk and had a couple of queries. Is it possible to automatically CC our common email id for all tickets raised?We wanted to stop incoming email from generating new tickets however it should be able to update existing...
So we have integrated windows authentication enabled, and it's worked for almost 4 years. All of a sudden though, that is no longer working, starting yesterday. We haven't updated LS recently (we're already up to date) and no changes have been ma...
Hi,When I want to find a ticket that contains one or more words, it only returns the tickets of the current year (or the last modifications of ticket. He does not look in previous years !Is there a way that in the 'Search' section he can search in al...
We've noticed a view running in our LanSweeper database that regularly runs several times a day that takes about 25 minutes to complete and consumes upwards of 200GB in tempdb during its run-cycle. SELECT COUNT(1) AS total FROM web50rep6ba596c64f8b45...
Hello All, This is a reminder to register for the upcoming Lansweeper Launch Keynote. Click on this link to save your spot Event Summary: Discover what's new, our vision, and what's next during our 'Chouffe' Launch Keynote. Agenda Our Vision: Wher...
We have noticed that when you choose a end users device and then clicking on the history tab it can take 3-5 minutes to open. I noticed that the cpu usage on the server is high 80-95 percent during this time causing this issue. Once the CPU drops dow...
Hi thereI am looking at creating a report to show any users in the domain who do not have MFA enforced.Does anyone know how to get this to work or if it is even possible?We already scan the domain and have reports on users not in groups etc.... Just ...
I'm getting this error when updating or deleting any IP / Range location. Any ideas how I can correct this? Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an e...
