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Find answers to technical questions about Lansweeper.

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Forum Posts

Edit Asset Relations in Lansweeper Cloud

Hi all,we would like to manage asset / ad user relationships through the cloud, but it's only possible to add and delete a relationship but not edit it.We can only do it from the on-prem.Is there a way or does it need to be implemented in the future?...

andre85 by Engaged Sweeper
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  • 4 replies
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Creating a End of Month Reports via Lansweeper Helpdesk

I copied an existing built in report (Helpdesk: Tickets created this month) that I need to sho instead tickets for the previous month every month. Today (e.g. last month), I used the line: Where htblticket.date >= '2024-07-01' And htblticket.date < '...

CSRose by Engaged Sweeper
  • 317 Views
  • 1 replies
  • 0 kudos

Community Highlights: July 2024 ✨

Hello Community! We hope you had a fantastic weekend. Here’s a look at what happened in July: July Highlights and Updates A big thank you to everyone who participated in the Lansweeper SysAdmin Day Giveaway! We were thrilled with the fantastic submis...

Screenshot 2024-08-05 115357.png luca-dugaro-51QuDmUuySk-unsplash.jpg
Mercedes_O by Community Manager
  • 1435 Views
  • 0 replies
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SNMPv3 does not work on Ricoh printers

Hi, We're trying to get everything over to SNMPv3 and I've been having difficulty trying to make it work for Ricoh printers.Here's what I have done, checked or confirmed to be working:On the printer side:SNMP v3 is on and configured with username, pa...

CCC by Engaged Sweeper III
  • 544 Views
  • 4 replies
  • 0 kudos