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Find answers to technical questions about Lansweeper.

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Forum Posts

Resolved! Can I disable TLS 1.2 in Lansweeper?

I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled.  Without affecting the functionality negatively of...

Resolved! Crashed Apps

Hello guys,I am trying to add asset id in this script to see what computer is having chrashes most often, but it gives me an error every time.Anyone willing to help? Select Top (100000) tblCrash.CrashedApp, Count(tblCrash.TimeGenerated) As CrashCoun...

Josip by Engaged Sweeper II
  • 2 replies
  • 0 kudos

Cloud Relay Status Check

Given the 'If your asset scans are not retrieved from the relay server within 6 days, your company's relay access will automatically be disabled for now.' emails go to the license contact rather than anyone technical, it would be really helpful to be...

ChrisParr by Engaged Sweeper II
  • 0 replies
  • 1 kudos

Resolved! Installing MSI applications with license

Hi and thanks to everyone reading.I am currently tasked to deploy an installation of a Office 2013 tool called "PhisAlert", which should help people flag emails recieved as Spam.The installer is a simple MSI, so it is easy, but the product requires a...

Two things in Deployment not working (they used to)

I have about 50 deployment scripts that I've made without any problem. Suddenly I would add a step and submit, then it just vanishes now. It was doing it half the time, now it does it every time. It's probably an easy fix but I gotta know what it ...

jroach by Engaged Sweeper
  • 2 replies
  • 0 kudos

Change callto: to tel:

Is there a way to change the URL of the phone number from callto: to tel:?In our case, our CTI software would then be able to interpret this (tel:) and we would dail over it.

SyncMasta by Engaged Sweeper III
  • 1 replies
  • 0 kudos

Restrict users to ONLY the helpdesk portal page

Looking to Restrict users to ONLY the helpdesk portal page, and then only to the tickets page with respect to the tickets they own.I've gone to configuration\users access & Roles however nothing set to "helpdesk" ONLY - am I missing something?Thank y...

Resolved! Helpdesk report for tickets for all on one reason

I have set the HD up this way and need to run the report from this site.https://www.lansweeper.com/forum/yaf_postst16360_Helpdesk-report---subcategory.aspx#post55047But I want to add each ticket reason beneath, not just one, so I thought this would w...

Tholmes by Engaged Sweeper III
  • 2 replies
  • 0 kudos