Hello, I've had Lansweeper setup without Helpdesk for months and would like to take advantage of it's ticketing system.Is there a how-to to setup the Helpdesk? I see the configuration page and it's many options but I don't see how to allow users acce...
Hi,I read the documentation of the webhook and I was able to find 2 topics:1. How can I test my webhook?2. How can I run the application with the webhook?Thanks,
I am trying to follow the instructions for setting up an API bearer token but every time Hit authorize I get this error: "result=failure&message=Could+not+make+access+token+requests.The+feature+has+been+deprecated,please+download+the+latest+Postman+a...
Hi there! We'd like to hear from you about your experience in connecting to the LS Cloud API. Please take a couple of minutes to go through this Survey! Your feedback is really valuable and will help us create new features and solve some headaches y...
I've started my trial and I'm looking to implement the help desk solution, while I'm able to open up a help desk request via the portal AND sending to an assigned e-mail address, there are no notifications to either me as the sender or me as part of ...
Hi all,We're in the process of implementing VMWare Workspace One, and we're trying to get Lansweeper (v 8.0.130.38) to scan it.We've gone through the process notated here: https://www.lansweeper.com/knowledgebase/airwatch-scanning-requirements/ And t...
Good Afternoon,I setup my Lansweeper E-mail eventlog alerts to send us an email whenever it sees the EventID 560 in the Security Logs and that works fine but I wanted to know if I could change what information it sends us? Currently it sends all of t...
Hi there,thats my first entry in the Lansweeper forum....I try to uninstall Microsoft Apps. At first I tried to use a powershell script (without lansweeper), which works successfully. When I display the overview of installed apps with powershell, the...
