General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results forĀ 
ShowĀ Ā onlyĀ  | Search instead forĀ 
Did you mean:Ā 

Topics in this forum

Authorized Software or Hardware (point of view)

Hi All I've been putting a bit of thought into the Lansweeper 'Authorized Software' capability.  It's currently on-prem and having spoken to a few customers its fairly well used.  As such I've got a couple of questions if people are happy to give me ...

Resolved! User rights for Helpdesk

Hello, I've had Lansweeper setup without Helpdesk for months and would like to take advantage of it's ticketing system.Is there a how-to to setup the Helpdesk? I see the configuration page and it's many options but I don't see how to allow users acce...

No rights.PNG
Trogdor by Engaged Sweeper II
  • 4507 Views
  • 2 replies
  • 1 kudos

Could not activate API token

I am trying to follow the instructions for setting up an API bearer token but every time Hit authorize I get this error: "result=failure&message=Could+not+make+access+token+requests.The+feature+has+been+deprecated,please+download+the+latest+Postman+a...

Cobra7 by Champion Sweeper
  • 7023 Views
  • 4 replies
  • 1 kudos

LS Cloud Application API feedback

Hi there! We'd like to hear from you about your experience in connecting to the LS Cloud API.  Please take a couple of minutes to go through this Survey! Your feedback is really valuable and will help us create new features and solve some headaches y...

HelpDesk - not sending ticket creation e-mail to end user

I've started my trial and I'm looking to implement the help desk solution, while I'm able to open up a help desk request via the portal AND sending to an assigned e-mail address, there are no notifications to either me as the sender or me as part of ...

RobDz by Engaged Sweeper III
  • 5106 Views
  • 4 replies
  • 1 kudos

VMWare Workspace One - Not Scanning

Hi all,We're in the process of implementing VMWare Workspace One, and we're trying to get Lansweeper (v 8.0.130.38) to scan it.We've gone through the process notated here: https://www.lansweeper.com/knowledgebase/airwatch-scanning-requirements/ And t...