The judges have spoken, and now it’s your turn! We’re excited to share the shortlisted entries from this year’s Lansweeper Excellence Awards submissions. These entries represent some of the most impactful and creative uses of Lansweeper. It is now t...
Hello,Since we've replaced the DNS-Servers in the DHCP-Scope I noticed several duplicate items.How can this best be resolved, so the history of the items is retained? Maybe it has another cause, but I've noticed it after the DHCP-Scope has been modif...
Whenever you attempt to use installer packages on an admin account, you receive the following warning "Provide an account with read-execute rights only on the shared folder. Using an administrator account is a severe security risk! This password will...
Hi, everyone,we installed the 8.4.100.9 update today. Since then, no more tickets have been received by mail.I have checked the mail settings several times, unfortunately no success. then I researched the mailtester.exe and found out that the connect...
Since we cannot use the Helpdesk of Lansweeper, since we already use Another one, I’d like to get rid of the notification that I'm an inactive Helpdesk agent when logging in.But I can't make my user a regular user since Lansweeper tells me that "This...
Hi I have problem with scanning Active Directory Groups which are associated to AD users. I made some changes recently and do not see added AD Groups in AD USER card. I can see old AD Groups to which AD USER belongs but not the new ones.Does anybody ...
HiI want to add a textarea in a ticket with a default value. Is it possible ?Example : If a employe quit and have mail i want a textearea with a text for automatic respond with blank to fill.
We created a new status that we use for certain types of tickets, called PA Closed. We found that tickets in this status are still considered "active" by lansweeper. We would like them to be considered closed. Is there a way to mark a user created...
Hi Folks,Is there any way to detect if an Anti-Virus product is installed and its definitions up to date on an Apple Mac? The asset info for Windows machines makes it really easy, but I can't see this info on our Mac's.I could even live with running...
