Hi,We have a number of switches that are being scanned by Lansweeper but when you look at the switch within Lansweeper very few ports are mapping to the actual asset maybe 1 or 2 devices on a 4 switch stack of 48 ports. The rest just show MAC address...
Under "Configuration -> User Access & Roles" it is possible to give Users privileges based on an Active Directory group.We are using that feature already. Now we want to add a AD-group to an existing Lansweeper role. The challenge: The group is in a ...
What tools are available to troubleshoot the helpdesk module? We have it setup and running but occasionally, certain emails are being ignored instead of creating tickets. Is there a log I can look at?
I like to use the filter to narrow a search, it's a quick way to get info without using reports. My question: Is it possible to exclude results by using a NOT in these filters?Example: Want to know which servers don't have the last version of a part...
Hi to all.I'm creating report that need to have CPU, speed, number cores, RAM, Ip, MAC, system hdd size, serial, and MB model.It seems that when i put tblProcessor the VM-s in report are duplicating. No problem with laptops and desktops.Can someone h...
I would like to manually review all assets and mark them as either approved or not approved. Then I would like to get a report or view showing all assets that are not approved. How could I accomplish this?
Hi,I also have a ticket on this open with support. But I'd also like to ask if anyone here already encountered this:we are using lansweeper helpdesk for tickets here. If I create a ticket and add a cc user I get a list containing al our ad users whic...
