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Screenshot Image Not Appearing for Users

I am taking screenshots and adding them to knowledgebase articles, replies in tickets and the news page. I as an administrator am able to see the screenshot but out users are not able to see the screenshot. The user is seeing what I can only describe...

brencent by • Engaged Sweeper
  • 1438 Views
  • 0 replies
  • 0 kudos

Install on Windows Server 2019

We are migrating our Lansweeper instance to a new server. When we walk through the install, it tells us that something is running on port 80. However, running a netstat -anb does not reveal anything running on port 80.The installer takes port 443 wit...

qholmberg by • Engaged Sweeper
  • 11988 Views
  • 5 replies
  • 0 kudos

32-BIT Linux LsAgent-linux

Hallo everyone,I am looking for 32-Bit LSAgent for Linux System.We have 32-Bit Linux based thinclients and I want to import them to Lansweeper Database.For 64-Bit, there is no issue but for 32-Bit, I can't find any application.I don't need latest ver...

Resolved! How to delete an asset

I have some old assets that show up on my report for computers not seen in x number of days.These are old computers that have been removed from the domain/network. I want to remove them from LANSweeper. I can't figure out how to delete or remove th...

tgas by • Engaged Sweeper II
  • 3528 Views
  • 2 replies
  • 0 kudos

Duplicates - different IP address

Hi,I would like to know how to fix an issue where some devices (everything but laptops) are scanned multiple times because they have a different IP address. e.G. we have one firewall that is registered as an asset 8 times based on different IP-Addres...

Lenven by • Engaged Sweeper
  • 1213 Views
  • 0 replies
  • 0 kudos

Antivirus Up to Date or Not?

Hello,we have some assets that show two Antivirus entries on the summary asset page.One shows "Up To Date" and one "Outdated".Where does this information come from?Is it read from registry?

Lindner by • Engaged Sweeper III
  • 1317 Views
  • 0 replies
  • 0 kudos

Check version software

I created a deploy to install a new version of a software and it works.How do I update all previous version software?I saw that I can add a condition to a file or a registry but how do I check the version of the software installed?If you can help me ...

Max90 by • Engaged Sweeper
  • 6185 Views
  • 5 replies
  • 0 kudos
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