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Asset model differences between Classic and Sites

I'm raising this item in the forums to try and highlight challenges we're facing in moving from Lansweeper Classic to Lansweeper Sites. Mostly to generate discussion, as there doesn't appear to be a great deal of it.One item I'm noting is differences...

Helpdesk Dashboard Shared Tab

I am unable to share the helpdesk dashboard tab with my colleagues. I can share all of the other tabs such as hardware, main page, etc, but the Helpdesk one does not have the "Shared Tab (Visible for all users)" option.

Bulk import software orders

We are only recently put Lansweeper in place. I am hoping to use it for software compliance reporting. Is it possible to bulk import our software purchase records?

PaulS by • Engaged Sweeper
  • 1109 Views
  • 0 replies
  • 0 kudos

problems first configuration

Dear,I'm trying to block access to Lansweeper to let only domain admins access (we don't want to use it for the helpdesk part).When I go to Website Settings under "EDIT" I find all the domain groups in the "Unused groups" window and I try to move all...

Max90 by • Engaged Sweeper
  • 2240 Views
  • 2 replies
  • 0 kudos

Resolved! Lansweeper Agent - Automatic Update???

In fact our LS agents do not update themselves automatically...In our report, all versions are still indicated with 7.x. But we have already installed Lansweeper Server 8.20.x ...Is there a wiki and / or a howto on how the clients (all Windows) updat...

helpdesk1 by • Engaged Sweeper II
  • 17118 Views
  • 12 replies
  • 0 kudos