This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

→ 🚀What's New? Join Us for the Fall Product Launch! Register Now !

Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign in/Join

Scanning - nothing appears in the queue

Just noticed that our freeware version of lansweeper (we don't have enough assets), has not scanned for a while. I've initiated scan now, but nothing appearing in the queue. Any ideas what could be preventing this?Regards

Broken scanning of AD

We seem incapable of scanning our domain anymore. It happened apparently a while ago, somewhere in September (judging from the completed scan indicators under Scan Targets), but I don't have any idea why that might be, as we haven't made any updates ...

New ticket auto-assignment & default state

Hi folks,At present, when an agent manually creates a ticket in the helpdesk, it automatically assigns that ticket to them - the creator.Is there any way to prevent this behaviour - so manually created tickets are unassigned, either by default or by ...

hert6079 by • Engaged Sweeper
  • 3806 Views
  • 1 replies
  • 0 kudos

Can't see devices on Lansweeper

Hello,I am new to Lansweeper, and recently installed Lansweeper(web version) on a device on our school network(Wi-Fi).I was asked to put in the password for the device, and I put in the PIN that I am using to sign in.Now when I sign in to Lansweeper,...

tlifshitz by • Engaged Sweeper
  • 4947 Views
  • 3 replies
  • 0 kudos

"Out of memory" in errorlog.txt

Hi,I have the problem, that some clients are not able to scan nor .If I try to deploy software to those clients the following error appears:Error. Wrong Credentials: Global (domain\administrator)In the file "errorlog.txt" it shows:2021-04-30 16:uapc:...

duagon by • Engaged Sweeper
  • 1317 Views
  • 0 replies
  • 0 kudos

Installation issues

Hi,Could someone help me please? I like the description of Lansweeper and successfully installed it onto a PC. However I would like to install it onto a Windows DC. I've tried the standalone install but get the usual -1 error and can't start the LANS...

Troy by • Engaged Sweeper
  • 2818 Views
  • 2 replies
  • 0 kudos

End of Life Asset Report

Hello - the Lansweeper article at https://www.lansweeper.com/eol/are-you-prepared-for-windows-10-end-of-life/?utm_source=rss&utm_medium=rss&utm_campaign=are-you-prepared-for-windows-10-end-of-life states that Feature Update 1909 for Enterprise versio...

djbradley by • Engaged Sweeper II
  • 8087 Views
  • 5 replies
  • 1 kudos
Top Kudoed Authors
View all