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CMDB questions last logged on vs owner

Is it possible to change the data to show the user who logged on most in within the last 5 logons on vs last logged on user. We are trying to dial in a report to show the owner vs last logged on user, as you might have a teammate or IT person log onc...

rickbell by Engaged Sweeper
  • 22 Views
  • 1 replies
  • 0 kudos

Get My Documents Folder Size

Dear Lansweeper Forum,Is it possible in anyway to let Lansweeper scan all registered devices size of the My Documents folder?All my registered devices are being monitored via LSagent, is it possible maybe to let LSAgent get the necessary information ...

Lansweeper Errors - Licencing and scanning

Hi Guys,Was hoping someone one here could provide me with some advice relating to some issues we have been receiving.Issue one, we keep seeing the scanning que freezing on the asset scanning. We will see 50 - 3000 in a que but lansweeper will stop pr...

dnkleaf by Engaged Sweeper
  • 1632 Views
  • 0 replies
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Help Desk not disabling for regular users?

Hello,I found this article in the KB:https://www.lansweeper.com/knowledgebase/hiding-the-helpdesk-menu/And after changing that setting, the helpdesk tab did disappear, but only for users with permission to view assets and above(asset managers, admini...

Benjgreg by Engaged Sweeper
  • 15214 Views
  • 8 replies
  • 2 kudos

Lansweeper Fresh Install Hanging, High CPU, Unusable

I installed Lansweeper fresh over the weekend. Scanned our assets and tested everything, seemed to be working fine.This AM the was working OK but performing specific tasks started to cause the webpages to freeze.Now the system is practically unusable...

ebars by Engaged Sweeper
  • 2831 Views
  • 2 replies
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Forwarding tickets to regular email recipents

This was sent to Lansweeper Support, but I'd like to see what the crowd has to say about this? There is currently no function available, and a workaround is needed.Our financial department receives customer emails through the Lansweeper Helpdesk func...

ChristerT by Engaged Sweeper
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Resolved! Automated warranty check not working for HP

Hi all,the Automated warranty check works great for all vendors except HP.the reason I believe is because HP have added captcha challenge if you check manually here https://support.hpe.com/hpsc/wc/public/findYou need to enter serial, SKU and countrya...

ybustan by Engaged Sweeper
  • 9307 Views
  • 3 replies
  • 1 kudos

Software Utilization Report/ Metering

Ex: If a user has logged in or opened the Creative cloud for Teams and closed in 2 hours.Shall we pull out a report which shows the time application was opened in user machine. Like in above example it should show 2 hours and after ht closed.Regards,...

Mahadev by Engaged Sweeper
  • 1458 Views
  • 0 replies
  • 0 kudos