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Resolved! SLA Pause

Hi,Is there an option to pause SLA with certain Ticket state ?I mean we need to call outside service to fix something up, and then we'd like to put state "on hold" and we'd like to pause SLA until problem is resolved by outside service.I know we can ...

WI by • Engaged Sweeper
  • 2638 Views
  • 1 replies
  • 1 kudos

Delete old user profiles

This action can be used to delete old user profiles from a remote computer.This example deletes all user profiles not used in the last 180 days.The tool can be downloaded from the Microsoft website:http://www.microsoft.com/en-us/download/details.aspx...

Michael_V by • Champion Sweeper III
  • 78604 Views
  • 13 replies
  • 4 kudos

Resolved! Merging of assets

Hi,We have some assets which we added manually. But somehow, the assets are merged with other assets, but the comments states:[MERGE] Merged duplicate asset with IP address 172.17.40.188 into this asset. Merge reason: shared MAC address(es) and unkno...

Lansweeper Partners' support to the end-customers

Lansweeper is tightly working with Partners who are our Ambassadors on the market. They are not only selling Lansweeper but adding value by offering their solutions, services and support. How do you see it from your perspective? What is missing today...

Lansweeper doesn't collect data

I have made this PowerShell script that collects all connected printers from a computer, and puts them together in a text file:{ #Elevate script and exit current non-elevated runtime Start-Process ` -FilePath 'powershell' ` -Argum...

matiprie by • Engaged Sweeper
  • 1769 Views
  • 0 replies
  • 0 kudos

Missing data Windows server

Hello,Recently we started using Lansweeper and the information is being pushed by LSpush with an service account to the Lansweeper server.We discovered that the services and features of all Windows Server machines (all versions) are missing].But for ...