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Non-active asset not listed in Asset group

Hello,I have to manually categorize all our assets into different asset groups.The HUGE problem here is that if I change an asset status to say Broken. Then if I click on an Asset group say like Computer, that broken asset won't show anymore.How do I...

IntelYPO by • Engaged Sweeper
  • 1957 Views
  • 1 replies
  • 0 kudos

Limit Attachment Size

Hello everybody,is it possible to limit the size of an attachment?I've already searched everything but found nothing.Thank you for your help.Best wishesSascha

Add Additional Items to Summary Page?

Is it possible to add/remove (non custom) specific fields to the summary view of an asset? Or just expand the ones already there to include additional values? For example, only the main Network Adapter is displayed. I'd like it to show additional ...

mgeertz by • Engaged Sweeper II
  • 1191 Views
  • 0 replies
  • 0 kudos

Laptop OS Version

Hello, May i know how to remove the Microsoft Windows 10 and leave only the Professional, Enterprise and Pro in tblOperatingsystem.Caption OS Version. I Tried this report below but Microsoft Windows 10 still showing in my query report.Brick wallSelec...

MarkJonN by • Engaged Sweeper II
  • 2418 Views
  • 1 replies
  • 0 kudos

Adding Custom Fields to URL for AddTicket API

I have variables for the Lansweeper API (LSAPI) and others that are in (), and if I create without the &CustomFields.... the ticket gets added OK.But when I use either of the following for the URL, it doesn't work. I get this: {"Files":null,"Success...

kprince by • Engaged Sweeper
  • 5613 Views
  • 1 replies
  • 0 kudos