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Chrome OS Scanning - Missing IP Address

I followed the documentation and am able to pull all of the data from our Chrome Admin Console into Lansweeper. The problem I'm finding is there's no IP address so the IP Location is undefined. I get it, the integrated scanning is just pulling data...

Joshua by • Engaged Sweeper III
  • 2579 Views
  • 1 replies
  • 0 kudos

Foxit PDF Installer

Hi everyone,Wonder if I could get some assistance with an issue I have been having, I am trying to install Foxit Phantom 11.2 via Lansweeper - I have the correct code for the .msi file - which installs fine on a test laptop I have. However my struggl...

XphiasHD by • Engaged Sweeper
  • 1684 Views
  • 0 replies
  • 0 kudos

Browser sync turned on

Does anyone have a report to validate if browser profile sync is turned on and if save passwords is turned on?It would really help when we have to reimage a machine

Scanning Queue access

Is it possible to give access to the scanning queue without giving more rights in other areas over and above basic access.Just want some staff to be able to clear the scanning queue when setting up new devices and the scanning queue has a large amoun...

C_C by • Engaged Sweeper II
  • 1272 Views
  • 0 replies
  • 0 kudos

Monitors listed in IPlocation Overview as undefined

I am trying to make sure all my IP Locations get mappings so that I don't have any items listed under Undefined for IP Location Overview.When I click on "undefined" for IP Locations, most of the assets are monitors. I have some computers but I know h...

shawn by • Engaged Sweeper II
  • 16194 Views
  • 7 replies
  • 0 kudos

Upgrade Installation Error 8.2.130.4 to 9.1.41.1

I am getting an error during an upgrade to the most recent version. Error: Installing LanSweeper LocalDB Service! Error: Error from PostInstallConfigureLansweeperService.I am seeing errors in the application event logs for a few thingsKeyword not s...

gbagwell by • Engaged Sweeper
  • 3088 Views
  • 2 replies
  • 0 kudos

Credential Mapping to an Asset Group

Currently, credential mapping is limited to 6 types (AWS Region, Azure, IP Address, IP Range, Windows Computer, Workgroup/Domain). This can be very tedious for large networks with many vlans/subnets It would be much easier for complex environments to...

kshane by • Engaged Sweeper
  • 5569 Views
  • 5 replies
  • 3 kudos