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Scanning New Windows Only

When selecting "Scan New Windows Only" on an Ip Range scanning target does that affect data on an existing asset.For example, if there's a software change on an existing asset between scans, will that still be reflected in Lansweeper?

HP Serial Number link

The HP Serial number link is broken, does anyone have the correct link to fix it?I Had:http://h10025.www1.hp.com/ewfrf/wc/weResults?tmp_weCountry=us&tmp_weSerial={assettag}&tmp_weProduct={systemsku}&lc=en&cc=usI found in here and tried:http://h20566....

Tdewar2 by • Engaged Sweeper
  • 6751 Views
  • 2 replies
  • 1 kudos

uVNC Config

Hello,I have the honor to be the new lansweeper- person in my company, and what the problem currently is:when you open the u VNC over the action, the config does not support multi-monitor and zooming.Probably I must only change the command and add th...

RatWolf by • Engaged Sweeper
  • 5561 Views
  • 1 replies
  • 0 kudos

How Lansweeper uniquely identifies assets

Hi, Just wondering why the unique asset for computers is the computer name in Windows ? Its creating quite a lot of bugs on our end cause some people reuses their computer names when changing hardware (IP in the computer name or else). Is it possible...

jfhallee by • Engaged Sweeper III
  • 1563 Views
  • 0 replies
  • 0 kudos

Link to help desk ticket in signature

I want to create a global signature beneath the ticket response send by lansweeperI create a signature in the email settings sectionIn this signature I create a hyperlink to https://helpdesk.compaxo.local/helpdesk/Ticket.aspx?tid=[ticketid]This is ch...