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VoIP phone scanning issues

I have an issue where I'm trying to scan and track our VoIP phones now that they are installed. Our computer network is 192.168.*.* and our VoIP network is 10.3.*.*From what I have gathered, without SNMP enabled, we will not be able to get detailed i...

jakehc by • Engaged Sweeper II
  • 3743 Views
  • 1 replies
  • 0 kudos

Switch Scanning

I have two identical switches on our network. One is on the same subnet at the scanning server and scans correctly. The other is on a different subnet, connected via VPN as it is in a different geographic area, and does not scan coorectly. Instead...

brodiemac by • Engaged Sweeper III
  • 5287 Views
  • 3 replies
  • 0 kudos

Lansweeper Scanning across a Site to Site VPN tunnel

Our network was 1 big flat network. I am now working to break up the sites into smaller networks. Our first network is now connected back to HQ via VPN (Site to Site Fortigates) instead of an MPLS connection. When we were on the MPLS connection every...

AD Users without e-mail accessing Lansweeper

In our organization several administrative users have no e-mail.When they connect to Lansweeper they are stuck in a loop asking for an e-mail. Is there a way to avoid this?I have seen a similar question in the forum from two years ago, but no answer ...

LinHD by • Engaged Sweeper II
  • 1257 Views
  • 0 replies
  • 0 kudos

TLS version for Helpdesk Email

Lansweeper back end question: Does Lansweeper utilize TLS 1.0 through their applications lsAgent, Helpdesk e-mail configuration,etc?javascript:__doPostBack('forum$ctl03$PostReply','')

it-usa by • Engaged Sweeper
  • 1411 Views
  • 0 replies
  • 0 kudos

Change State automatic

Hi,is it possible to change automaticly state status when ticket is "Assign to me"? After klicking on "Assign to me" the ticket state is still on open but it should be changed to "working on"