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Dashboard widgets

Hi there, I'm kind of new to working with Lansweeper.I was looking at configuring a dashboard to help the team see what new employees are coming in. Also what employees are offboarding. For this I want to make a selection of open/in-progress tickets ...

Stack multiple assets on map/location

is it possible to stack multiple assets when i add them to a location?I want to assign 2-3 assets on a single location but it is very difficult to see without moving them in edit mode

teddyh2o by • Engaged Sweeper
  • 2008 Views
  • 0 replies
  • 0 kudos

Switch Port Mapping Issue

Hi,We have a number of switches that are being scanned by Lansweeper but when you look at the switch within Lansweeper very few ports are mapping to the actual asset maybe 1 or 2 devices on a 4 switch stack of 48 ports. The rest just show MAC address...

Automatic User Roles Delegation with two Domains

Under "Configuration -> User Access & Roles" it is possible to give Users privileges based on an Active Directory group.We are using that feature already. Now we want to add a AD-group to an existing Lansweeper role. The challenge: The group is in a ...

Troubleshooting Helpdesk

What tools are available to troubleshoot the helpdesk module? We have it setup and running but occasionally, certain emails are being ignored instead of creating tickets. Is there a log I can look at?

brodiemac2 by • Champion Sweeper
  • 3739 Views
  • 1 replies
  • 0 kudos

Resolved! Exclusion from colomn filter

I like to use the filter to narrow a search, it's a quick way to get info without using reports. My question: Is it possible to exclude results by using a NOT in these filters?Example: Want to know which servers don't have the last version of a part...

robintre by • Engaged Sweeper II
  • 13632 Views
  • 5 replies
  • 2 kudos

Report duplication assets only VMs

Hi to all.I'm creating report that need to have CPU, speed, number cores, RAM, Ip, MAC, system hdd size, serial, and MB model.It seems that when i put tblProcessor the VM-s in report are duplicating. No problem with laptops and desktops.Can someone h...