General Discussion Forum - Lansweeper Community

Resolved! we have now 2 active antivirus applications running on workstations

We're in the process of replacing Mcafee with Trend Micro systems just wondering is there an way to run a report to find the machines where both are running at the same time as this is obviously causing the systems to slow down, likely installed on o...

Scanning - nothing appears in the queue

Just noticed that our freeware version of lansweeper (we don't have enough assets), has not scanned for a while. I've initiated scan now, but nothing appearing in the queue. Any ideas what could be preventing this?Regards

Broken scanning of AD

We seem incapable of scanning our domain anymore. It happened apparently a while ago, somewhere in September (judging from the completed scan indicators under Scan Targets), but I don't have any idea why that might be, as we haven't made any updates ...

New ticket auto-assignment & default state

Hi folks,At present, when an agent manually creates a ticket in the helpdesk, it automatically assigns that ticket to them - the creator.Is there any way to prevent this behaviour - so manually created tickets are unassigned, either by default or by ...

Automatic Follow-Up for Tickets

I'm wondering if Lansweeper helpdesk has an auto follow-up feature for tickets. Subsequently, close tickets after say, 2 auto follow-ups.

Can't see devices on Lansweeper

Hello,I am new to Lansweeper, and recently installed Lansweeper(web version) on a device on our school network(Wi-Fi).I was asked to put in the password for the device, and I put in the PIN that I am using to sign in.Now when I sign in to Lansweeper,...

"Out of memory" in errorlog.txt

Hi,I have the problem, that some clients are not able to scan nor .If I try to deploy software to those clients the following error appears:Error. Wrong Credentials: Global (domain\administrator)In the file "errorlog.txt" it shows:2021-04-30 16:uapc:...

Installation issues

Hi,Could someone help me please? I like the description of Lansweeper and successfully installed it onto a PC. However I would like to install it onto a Windows DC. I've tried the standalone install but get the usual -1 error and can't start the LANS...

General Discussions

Topics in this forum

Resolved! we have now 2 active antivirus applications running on workstations

Scanning - nothing appears in the queue

Broken scanning of AD

New ticket auto-assignment & default state

Automatic Follow-Up for Tickets

Can't see devices on Lansweeper

"Out of memory" in errorlog.txt

Installation issues

Error when creating SSO connection

Lansweeper Chromium Extension

Deletion pending...for how long?

Asset question on tags

Custom tables cannot be seen in the newly created ...

Assets duplicates

Dynamic LSAgent Group

No Entra ID users imported after setting up Cloud ...

IP Range Scan Discovery - Assets are named by IP, ...

My PC seems to be connecting to two switches at th...