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Dell Monitors Warranty Info

Hi All,New to Lansweeper and have been looking at the warranty lookups.I have entered the monitors Dell Service Tag into the serial number field (same a dell laptops).I still don't have warranty info populating.Is there something I have missed?Cheers...

Resolved! Helpdesk - Dispatching Rules

Hi all, I'm working on setting up the Lansweeper helpdesk for our company. Along with that, I'm trying to setup email dispatching rules so that when users send an email to helpdesk@domian.com the ticket will get auto-assigned to a ticket type and tic...

afoley by • Engaged Sweeper
  • 3574 Views
  • 2 replies
  • 0 kudos

Asset Radar Bug

It appears that asset radar is associating names of devices to mac addresses that dont belong to them.58:97:BD:07:4F:50 ABC-4321-R01 192.168.0.70The MAC address matches up to the name of the device, but the IP address being associated to this record ...

Resolved! CVE-2020-14011 information

Can someone link me to LanSweeper's explanation of this CVE? https://nvd.nist.gov/vuln/detail/CVE-2020-14011I don't see a postmortem or blog post related to CVE-2020-14011

cycleheat by • Engaged Sweeper III
  • 4713 Views
  • 2 replies
  • 0 kudos

Server Log reporting errors with LDAP

This morning I happened to notice many repetitions of this in my server log. It had not seen it before, and it specifies two servers that are a part of my org, but I have never setup them up as LDAP authorities in LS. CONFUSION! Can anyone offer some...

jshride by • Engaged Sweeper II
  • 5903 Views
  • 3 replies
  • 1 kudos

Deployment fail then succeed

Any time I try to deploy anything, the first attempt fails and the second identical one works with no issues. Any idea on how to solve it? This is 3 different clients in a row.

alandg by • Engaged Sweeper
  • 1411 Views
  • 0 replies
  • 1 kudos

Creating new columns from specific TLS registry values

Hello, I am attempting to have each host name become their own rows and the values of certain registry keys become their own columns. So for example, I would like the the values in the 'Enabled' field of TLS registry keys to be their own column. The ...

ElChiefo by • Engaged Sweeper
  • 1573 Views
  • 0 replies
  • 0 kudos