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nightly scans not picking up new and/or renamed machines?

I currently have nightly scans set up via IP Range for our office (192.168.0.1 - 192.168.1.254)But if a new machine is added, or if the name of a machine is changed, it doesn't seem to pick up those machines. It only seems to re-scan those machines f...

joep by • Engaged Sweeper
  • 4138 Views
  • 1 replies
  • 0 kudos

Web Extension Add In Not Working

FF updated and it stopped working. I download it again and it doesnt work. I reinstall and it doesnt work. The reg entry never worked for me for IE, not surprised... its IE. Everyone in healthcare thinks Chrome is satan so its hard to get that to eve...

IRWorking by • Engaged Sweeper
  • 4171 Views
  • 1 replies
  • 0 kudos

Resolved! Different types of tickets?

Is it possible to have different types of tickets? That is for customers to fill in their dashboard? Having choice of things like: Application for new team-groupTicket for supportTicket for equipmentWhy do I want this? Because in some cases I need to...

valaha by • Engaged Sweeper II
  • 6758 Views
  • 2 replies
  • 0 kudos

How to buy 750 licenses?

I would like to buy 750 licenses but in the site I have only options to buy 500 or 1000 licenses.There is any way to buy only 750 licenses?

kschmeling by • Engaged Sweeper II
  • 3703 Views
  • 2 replies
  • 0 kudos

File Extension Scanning

Hello, I have question about scanning a specific file with extension for example *.mp3, *.mkv etc. A lot of users in my company have have on disk music, movies, ebook ... It is posible to scan over lansweeper a file extension?

xhunter by • Engaged Sweeper
  • 3352 Views
  • 1 replies
  • 1 kudos

All tickets (filtered)

I have both All tickets and All tickets (filtered) available as views for the helpdesk. I would like to delete the filtered one, but it does not have the option. Am I missing something?

TomGalvin by • Engaged Sweeper
  • 1661 Views
  • 0 replies
  • 0 kudos

Migrate/Restore From Backup .sdf

Hello,I am trying to migrate my LS install to a new server and running into lots of issues. I followed the LS Website KB on how to do that but the installation on the new server appears brand new, none of the data migrated.I am unfamiliar with SQL Se...

ebars by • Engaged Sweeper
  • 3862 Views
  • 2 replies
  • 0 kudos

Assets Merging with unrelated Asset

I am trying to add two Cisco UCS Interconnects. I have several others that were added with no issues. However, I have two UCS Chassis that one is named PBISFXCLM010 and the other is PBISFXCLM020. PBISFXCLM020 I was able to add both the Interconnec...

dlafleur by • Engaged Sweeper III
  • 3104 Views
  • 0 replies
  • 0 kudos
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