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Find answers to technical questions about Lansweeper.

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Forum Posts

Resolved! Can I disable TLS 1.2 in Lansweeper?

I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled.  Without affecting the functionality negatively of...

BHO with apostrophe

https://social.technet.microsoft.com/Forums/windowsserver/en-US/8a59b026-00ad-460d-8674-4ba8268b4967/bho-check?forum=winserver8genTo start, I know that Virtual Storage Mount Notification {3532036A-BE08-43DC-9444-53022089DD96} is a valid BHO.However, ...

WebServer error after upgrade

Getting the following after upgrade:Webserver Errorhttps://vasalsweep/default.aspxAn unexpected error occurred. To troubleshoot this issue, please contact support@lansweeper.com and provide:A screenshot of this error message. Include your entire brow...

Resolved! Remove all users from old domain

Hi,We have recently undertaken a domain migration project. Lansweeper is setup to scan both domains.When we search for a user there are two entries showing - one for the old domain and one for the new. Is there an easy way to remove all users from ...

Static IP Address

I know there is a report that will give me Static IP address for computers, but how would I get static IP's for all devices on the network such as wireless AP's, Printers, Hand-held scanners, etc?

rshuster by Engaged Sweeper
  • 2 replies
  • 1 kudos

InTune Scanning Issues

I've followed the instructions here: https://www.lansweeper.com/knowledgebase/intune-scanning-requirements/ to allow lansweeper to scan InTune devices. It all looks okas per attacked image. We are getting the following error message:Error log details...

PatrickD by Engaged Sweeper
  • 1 replies
  • 0 kudos

Office 365 scanning issues

I have been trying to get this up and running. It just keeps failing to connect to 365. I removed MFA from the account that I am using and it still is not working. I also seen in a post that you have to enable basic authentication on the scan server....

Lansweeper Reporting Old Assets as New

Contents of errorlog.txt2019-09-14 20:25:13,980 [SCAN_10.40.195.11] INFO Error updating or inserting last scan DNS redirected to 1205-DC02 but expected computer 1205-DC02.something.local at LansweeperService.ComputerScanning.CheckWMIInitialAccessO...

Jpatterson by Engaged Sweeper II
  • 6 replies
  • 0 kudos

Cannot edit a ticket anymore

I upgraded to the latest version, and now I cant edit tickets. Even if I go into edit mode and dont change anything I cant save it. Get the message that "There is no row at position zero"

markharry by Engaged Sweeper III
  • 4 replies
  • 1 kudos