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Asset state to stop specific asset updates and license count

Is there an Asset State that can be set on an asset to set it so it does not get scanned/updated anymore and thus should not count towards any license counts? Ie Setting as Recycled... and anything recycled would not need any Action or Asset menus at...

How much is the shift to Work-from-Home affecting you?

Hi! I’m Marco, one of original co-founders of Fing and now Product Officer of Fing Consumer at Lansweeper, as we’ve been recently welcomed into Lansweeper family. This past year has challenged our working routine, making the Work from Home a new poli...

Help Desk Users Required To Have Email

We have several AD users that do not have email and do not need an email address. Unfortunately they are not able to even access the Lansweeper dashboard without entering an email. I've tried using the same email address of another employee that's at...

Lansweeper Help Desk

How easy is it to setup help desk? Would this require us to use professional services for us to setup?Thank you

Agent profile

We have a situation where one of our Agents with Administrator+Agent permissions changed to Standard user. When we login with your credentials start with "Website Access" not with Admin or Agent permissions.Thanks

Make AD Description searchable via search bar

Is it possible to implement new fields into the search bar index?I even searched through our database server but I couldnt find any way to implement it.

Lansweeper does not save asset

L/S 8.2.100.11 versionI can edi an asset but the save function does literally nothing. This a known problem?

Export Ticket List

In the Help Desk, I can add a new tab and create filters and columns to display the list of tickets I am interested in. Is there anyway to then export that list to an Excel sheet?

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