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Can I change which Unique ID is used by Asset types?

I'm just diving in to organizing our Assets into groups, and I keep running into walls with duplicates or an Asset that ends up in the wrong group because its IP has changed. Domain Computers are using the hostname, which is fine. I found a breakout ...

mrdisco by • Engaged Sweeper II
  • 3311 Views
  • 1 replies
  • 0 kudos

Issues with Wake on lan

Hi,sorry for my english i'm french.When I use the Wake on lan in "asset option" of a computer nothing happens.But if I go to a cmd and launch:C:\Program Files (x86)\Lansweeper\Actions\wol.exe "MAC address" this starts.the problem came after the migr...

Christophe by • Engaged Sweeper II
  • 6974 Views
  • 4 replies
  • 0 kudos

Dell warranty lookup error

Hi All,I have a N-1 install of LS, I only saw the update today. I am having issues with the Dell warranty lookup. I have confirmed the host has access to the internet and I have added my details to the proxy config in LS. Still I am seeing warranty s...

Russell by • Engaged Sweeper
  • 5096 Views
  • 3 replies
  • 2 kudos

Workstation: Antivirus Expired Report

I'm using the built in Workstation: Antivirus Expired Report but getting some invalid returned data. I've removed other AV solutions from the system under Software/Anti-Virus Software and left our AV solutions in there. PCs are being scanned and re...

CVannest by • Engaged Sweeper III
  • 6125 Views
  • 4 replies
  • 0 kudos

Toner Levels Missing

I have 5 printers on my network. LANSweeper has discovered all of them and categorized them as printers. However, it is only showing very limited information and not show any of the toner levels. While troubleshooting, I scanned one of the printer...

brodiemac2 by • Champion Sweeper
  • 4425 Views
  • 3 replies
  • 0 kudos

odd scanning result

Hiwe are finding a really strange behavior when scanning workgroup machines, when they are first ever scanned the scanning results comes out and the asset is filled correctly but if we re-scan the same asset (after 1 min or after 1 day or a week is t...

pbandera2 by • Engaged Sweeper
  • 2686 Views
  • 1 replies
  • 0 kudos