General Discussion Forum - Lansweeper Community

Asset model differences between Classic and Sites

I'm raising this item in the forums to try and highlight challenges we're facing in moving from Lansweeper Classic to Lansweeper Sites. Mostly to generate discussion, as there doesn't appear to be a great deal of it.One item I'm noting is differences...

Resolved! Deployment Package Final action REBOOT

Today was my first day at attempting to create a deployment package, which includes four steps: uninstall two applications, check for Services removal from Registry, install one application, and reboot.The package ran without issue, but I have a ques...

Losing information in custom fields after sync with InTune(Azure)

We have our Lansweeper DB syncing with Endpoint and when it refreshes the data it clears out all of our Custom fields. How do we prevent this from happening again. I'm going to restore the DB and disable InTune syncing for now I'm hoping that it wi...

Resolved! Lansweeper sends "Lansweeper Connection Test" emails every minute.

Just like the title says. Every single minute, Lansweeper sends an email titled "Lansweeper Connection Test." We managed to get 5400 emails in the last 3 days. The only thing that stopped it was removing the email account. This has been going on sinc...

Acrobat Reader deplolyment package randomly (frequently) failing. Any ideas?

For the past two months, my Adobe Acrobat Reader deployment package has been failing on many, but not all systems. All other packages have deployed to these same systems with no problem. The failure message is usually this 1603 error:Result: Deployme...

Quick Weekly Update: W/C 4th September – 11th September

Hello Lansweeper Community! I hope everyone is having a fantastic week so far! Here’s your weekly digest of top solutions, open questions, and key community highlights from the past week. Microsoft Patch Tuesday – September Edition Esben has just upl...

New Lansweeper install - Deployment does not run or log an attempt to run

We had a long running Lansweeper install. Unfortunately its database corrupted. To fix it, we installed the latest version and created a new database. Then setup everything again.All the scanning works perfect, AD scanning is working too. IP groups, ...

Resolved! Asset Type are a mess...

Asset types are a big mess in my opinion... for example a smartphone, why are my asset type options: Cell Phone, Android, Iphone etc...These should be separated, Android is not a type of device, is a Operating system, I should be able to pick Cell Ph...

Resolved! Software Change Report not reflecting Removed Software

We noticed that the Software Change Report (both 24 hours and 7 days) did not reflect software removals. We were able to resolve this issue by removing the following table from the query: tblSoftwareHere is our query for the 7 day report. The only ...

General Discussions

Forum Posts

Asset model differences between Classic and Sites

Resolved! Deployment Package Final action REBOOT

Losing information in custom fields after sync with InTune(Azure)

Resolved! Lansweeper sends "Lansweeper Connection Test" emails every minute.

Acrobat Reader deplolyment package randomly (frequently) failing. Any ideas?

Quick Weekly Update: W/C 4th September – 11th September

New Lansweeper install - Deployment does not run or log an attempt to run

Resolved! Asset Type are a mess...

Resolved! Software Change Report not reflecting Removed Software

Azure Scanning in Lansweeper.

Generate tickets from Company site Contact us form

Is there a way to include the port number when you...

Office 365: Users With License

Apache Tomcat : incorrect software version display...

Question About Roles & Permissions

Helpdesk custom fields: Invalid Value

Connect On Prem Lansweeper to JSM Cloud

Date field on new ticket doesn't work for 2025

Updating from 11.2.2.0 to 12.2.0.4