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Lansweeper Reporting Error

Hello.I have an issue where Lansweeper is reporting that I have a file server without Anti-Virus software. The server has current patches & up-to-date anti Virus software. Anyone seen that before?Thank you.Dgsb

Updating asset custom fields from Excel

Hi,We want to move some of the data we're currently storing against assets in an Excel spreadsheet to custom fields in Lansweeper. I know I can use the Edit\Mass Edit feature to manually do this but i was hoping there is a way to do this more effici...

trevora by • Engaged Sweeper II
  • 6930 Views
  • 3 replies
  • 2 kudos

Package Timeout?

Result: Package timeout reached. Task Error: The task has not yet run. or it sits atPreliminary checks complete! Initializing. Credential: (%domain administrator%). ShareCredential: (%administrator on the LS Server%).This is happening on pretty much ...

Customize SLA widget

I would like to customize the "Service-level agreement" widget that is part of the default installation. I had hopped I could just copy the aspx file from the Websites\widgets folder into the websites\custom widgets folder and edit it. Unfortunately ...

khancock by • Engaged Sweeper II
  • 7834 Views
  • 1 replies
  • 1 kudos

Ticket Dispatch Limitations

I am trying to mitigate a teams tickets and route them to the proper team.I create a test email that says in the subject my search term to apply the dispatch rule- MSA tabletI created a Ticket Dispatch rule that says Subject LIKE MSA and another Subj...

ddeweese by • Engaged Sweeper
  • 3720 Views
  • 1 replies
  • 0 kudos