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Resolved! Lansweeper 5.3: Export to problems

Hi, Has anyone else noticed that the Export to CSV option now produces a semicolon delimited file, rather than a colon delimited file? Also Export to Excel produces weird cell formatting as well as skipping some data.Thanks,Mark

mcoleman by • Engaged Sweeper II
  • 12042 Views
  • 6 replies
  • 0 kudos

Resolved! Non - Active Assets

Under Configuration -> Scanning Options we have the setting "Set assets to non-active if not seen in the last" set to 180 days. Today I found a computer that had been turned off for a while. I looked in Lansweeper and it was set to non-active. I bo...

Segmented network requirements

We have a few remote sites that have there own Domain Controllers and network infrastructure and are separated by a firewall blocking all external traffic. If we were to put a scanner inside this segmented enviornment that is unable to talk to the in...

JTaco by • Engaged Sweeper
  • 1899 Views
  • 0 replies
  • 1 kudos

Last User - determine Console or Remote Desktop

Hi there,Is anyone aware of any scanning options (built-in WMI, file or registry) that Lansweeper can do that might help identify if the last user of an asset was logged remotely via RDP/terminal services or a local console user?Thanks!

ghelpdesk by • Champion Sweeper
  • 2034 Views
  • 0 replies
  • 1 kudos

Mass update assets through csv

HiWe have several assets that can't be scanned by Lansweeper (f.e. yealink phones or iphones).I can export them from that specific management software to a CSV.It would really be handy if I could upload a csv and it would allow me to overwrite fields...

B_L_ by • Engaged Sweeper III
  • 2675 Views
  • 0 replies
  • 2 kudos

Reason: No email address found for the following user

A user opened a ticket via portal. We have automated email response for new tickets. It failed:An error occurred while processing the mail.Reason: No email address found for the following user: (users name)Same result when agent answers to ticket fro...

Juha_Otava by • Engaged Sweeper III
  • 4044 Views
  • 0 replies
  • 0 kudos

Resolved! Scanning despite exclusion

Hello community,we have a hardware firewall which should not be scanned by ls.Wherefore I excluded the device via asset type and ipadress in "Scanning Exclusions".But every scanning turn i got three mails from my firewall about an "Failed SSH login" ...

pskup by • Engaged Sweeper III
  • 7796 Views
  • 5 replies
  • 0 kudos
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