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General Discussions

Find answers to technical questions about Lansweeper.

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Use case for MSSP

Hello,We are an MSSP who needs a product exactly like Lansweeper to do network scans ONCE and generate a report as part of a security audit. After we deliver our findings, remediation is handed over to an MSP and we will move on to scan another netwo...

john1 by Engaged Sweeper
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Credentialed scanning and NAT

Does Lansweeper support NATing of its IP to reach remote branches? We have our Lansweeper scan engine sitting in a different domain from the assets we would like to scan. We can not use lsagent or lspush for scanning these devices.

JTaco by Engaged Sweeper
  • 2361 Views
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Driver vendor

Hi,is it possible to get report on Driver Vendor for specific device ?In my case I found that to use WOL the device must use Intel network driver and NOT Microsoft network driverSo I would like to scan for all devices that have Microsoft drivers for ...

miharix by Engaged Sweeper II
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Introducing UX team

We are a multidisciplinary team in charge of developing the user experience of the new IT Asset Data Platform (ITADP). In our daily work, we face the challenge of defining what the Lansweeper experience should be on a new cloud scenario with differen...

ricardo1 by Lansweeper Employee
  • 2653 Views
  • 2 replies
  • 1 kudos

lansweeperuser sql database permissions

The default local sql account created during lansweeper installation "lansweeperuser" is assigned DBowner permissions of the lansweeper database.Is the DBowner permissions still required after the installation? Can we reduce the sql permission on th...

davidk by Engaged Sweeper
  • 4587 Views
  • 1 replies
  • 0 kudos

Software not showing install date

Hi,Since the new update of lansweeper (7.2.108.6) there is no install date shown on some softwares in the software list.In Windows Firefox shows an install date, in lansweeper not (see image).Does someone know a workaround or a fix for this?Regards,d...

duagon by Engaged Sweeper
  • 7244 Views
  • 3 replies
  • 1 kudos

Resolved! LSAgent Rescan Asset

The Rescan Asset task on the asset page is used quite a bit by IT staff to pick up changes they just made to the asset. I'm looking for ways to tighten up security and it has been noted that if LSAgent is used, administrative credentials are no long...

marck1024 by Engaged Sweeper III
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  • 3 replies
  • 0 kudos