This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

LSAgent installation failure

Good morning,I have submitted this issue to Support, and have not heard back at this point. But, also wanted to see if others are experiencing it. I am in the process of setting up Lansweeper for my company. I have several remote users, so I am al...

Event Filter Widget Cases

Hello guys,I'm running an event filter widget which is supposed to show event id 19 for successful windows update, but it also happens to show some events by other manufacturers (looking at you, intel). and also there's a lot of movement of windows d...

taext by • Engaged Sweeper
  • 3062 Views
  • 0 replies
  • 0 kudos

Email - Email notifications not working

When tickets are created there are no email notifications going out to the Techs. Under Outgoing Email Templates (Configuration/Email Settings) I have checkmarked the Ticket Creation Sent to Users. But no one is receiving any email notifications. Are...

BruceTran by • Engaged Sweeper
  • 2323 Views
  • 0 replies
  • 0 kudos

Chrome issues with Lansweeper

I currently have IE working with Lansweeper. However, I get an error with using Chrome. We have Lansweeper installed on Server 2019 and we are using IIS to manage the website to get to it with our environment. There are no errors within IE so we know...

jwillard by • Engaged Sweeper
  • 7989 Views
  • 3 replies
  • 0 kudos

Customize asset fields

Hi LS Team,looking at FAQ i see this is an old request dated 2017 but dindn't find any solution.Is there a way to change the titles of some columns (such as branch office, for example) into asset page?Thank you in advance for your reply

Resolved! Bluetooth Info

Hello!Guys, can I see in the lansweeper connected bluetooth devices?And how many bluetooth adapters on our PCs?

Use current user for scanning credentials?

Is it possible to configure Lansweeper to do the scan as the currently logged on user? We recently purchased a company that has ONLY one user (no admin account) that is a local admin and since they are all local admins (I know, I know, but I didn't...

pryan67 by • Champion Sweeper II
  • 5764 Views
  • 3 replies
  • 0 kudos