This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Resolved! Run batch file as Admin

Hi,I'm trying to deploy a batch file on a handful of computers over WAN. The file executes to stop the Windows Update Service. The batch file needs to run with elevated permissions in order for it to work successfully. After reviewing a number of sim...

Lansweeper Firefox Extension For v57 and Up

Hi Guy's,As per https://www.lansweeper.com/kb/11/firefoxplugin.htmlCan you please provide the extension as well not just the installer.I am using a portable version of Firefox and your old installer worked fine, the new one doesn't. It doesn't insta...

Freeze column in report

Is there a way to keep the leftmost column in a report stationary as you scroll through columns on the right, as you can in Excel? I'm using the Switch Ports report which pulls data from SNMPInfo.Vlan - very helpful, but it doesn't just give the VID,...

jkoelker by • Engaged Sweeper II
  • 1584 Views
  • 0 replies
  • 0 kudos

Helpdesk - Auto outgoing emails

OK so in my environment I have setup 2 outgoing email templates to email agents when a ticket has closed as I close out anything that has been resolved for over 7 days. I also have an outgoing email that gets sent to the user when a ticket state is s...

Helpdesk Report for unresolved tickets

Helpdesk Report for unresolved ticketsI would like to include the last update in the reportI have this script to include the last comment or note added to a ticket in an unresolved ticket report. But it adds all the font info the note field etc. Plea...

Walter by • Engaged Sweeper
  • 2136 Views
  • 0 replies
  • 0 kudos

LSAgent not Scanning or Reporting all Software

I've got the agent running on all my Windows 10 Enterprise machines and noticed it wasn't detecting all software on my computers. I removed the agent from one one computer and did an agentless scan and it was able to discovery all the software withou...

nlcolvi by • Engaged Sweeper
  • 5081 Views
  • 2 replies
  • 0 kudos