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Moving Assets in Location not Saving

I have been looking forward to using this function in LANSweeper but have been very disappointed so far so I'm hoping there is an easy fix for this. We are moving to new offices soon so I want to use the locations asset to place assets on the floor ...

brodiemac by • Engaged Sweeper III
  • 3890 Views
  • 2 replies
  • 0 kudos

Scanning includes IOS devices even though I exclude them??

On my scanning setup I am excluding iPad, iPhone and iPods. Yet they are still showing up on my scans in assets. I keep deleting them to stay under my 1500 asset limit.Please see screen shots.... Any Ideas? I think this started happening after the la...

Mikey_ by • Engaged Sweeper III
  • 11080 Views
  • 7 replies
  • 3 kudos

Asset State Question

I currently have Lansweeper set to mark assets it doesn't see in 14 days as Non-Active, and delete them if non-active more than 180 days. It will mark it active if it sees it again before 180 days, this works well.Question 1: We often receive equipm...

rtaylor by • Engaged Sweeper II
  • 6259 Views
  • 4 replies
  • 0 kudos

Hikvision CCTV Cameras SNMP scan

Hello support, im trying to get SNMP from hikvision cctv cameras. Unfortunately testing OID 1.3.6.1.2.1.1.2.0. is throwing error 1 no usch variable. Therefore im unable to scan mac address etc. via snmp. Is there any way how to scan it ?

thejduk by • Engaged Sweeper II
  • 4606 Views
  • 1 replies
  • 1 kudos

Resolved! Fuji Xerox SC2020 Detected As Router / Not Printer

Fuji Xerox SC2020 Detected As Router / Not PrinterAny suggestions? We initially filtered out most asset types but couldn't work out why the printers were not showing up. Turns out they are routers.Device Tester can see the machine as well including...

HPE Aruba 2930F snmp

We are not getting any snmp info back from our 2930f switches. When running the device tester it returns an ObjectID: 1.3.6.1.4.1.11.2.3.7.11.114 when scanning snmp but does nothing with it. Is this a lansweeper bug or possibly a firmware issue?

steveb by • Champion Sweeper
  • 6229 Views
  • 3 replies
  • 0 kudos

Resolved! Scan Uptime.

Scan Uptime.Incorrectly displayed PC start up and shutdown time. The offset on the graphs is exactly the difference UTC and time zone.

TimAlex by • Engaged Sweeper II
  • 8732 Views
  • 6 replies
  • 1 kudos

TPM Reporting Issue Help

I am trying to create a report that can tell whether a TPM is present or not. I have used a few old community posts about TPM presence and have also come up with queries from "scratch" and I can't find a consistent answer. I have a few systems I know...

smozie by • Engaged Sweeper
  • 7763 Views
  • 5 replies
  • 0 kudos

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