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Layer 3 Switch uplinks not mapped correctly

In our environment we have several switches that use layer 3 (IP) connections. For example Distro Closet has 5-10 sets of /30s and each one is the connection to another switch. How do I get these to be recognized in Lansweeper correctly. 

robatROH by • Engaged Sweeper
  • 471 Views
  • 1 replies
  • 0 kudos

Licence Renewal

Hi,Our Lansweeper licence renewal is due soon and I'm trying to get in contact with the sales team. I've tried the online form however I didn't receive a response and no one available to speak to when I called. Does anyone have an email address for t...

ITTech by • Engaged Sweeper
  • 508 Views
  • 1 replies
  • 0 kudos

Resolved! DNS Names showing as IP-X.X.X.ec2.Internal

Good morning.  Back in August 2023 we migrated our Lansweeper server to AWS.  Since then, the scan server has been picking up what it things are new devices with names formatted as "ip-10-212-6-6.ec2.internal".  I for the life of me cannot figure out...

dlafleur by • Engaged Sweeper III
  • 2023 Views
  • 2 replies
  • 0 kudos

Resolved! Question About Solaris 11 Support in Lansweeper

Hello Mercedes. I am Jude, I'm based in the UK.   The question that I have involves Lansweeper for SPARC servers,  I see a lot of posts regarding Linux in the community and very little that contain any detail about Solaris 11 support, I guess Solaris...

judest by • Engaged Sweeper II
  • 1650 Views
  • 3 replies
  • 0 kudos

Sign in Email

Is there a way to change the email I sign in with at https://community.lansweeper.com/ ? I want to use a different email address.And can email support@lansweeper.com to create cases as well ?Thanks.

Resolved! LSPush

Hello,Is the transmission to the Lansweeper server via LSPush encrypted? If so, can you provide any details on how that is accomplished. We would like to implement LSPush on our servers that can't be scanned traditionally but have some concerns ove...

Resolved! LS on-prem asset filtering options

Hi, Im wondering, is there a guide on how to to advance filtering on LS on-prem.For example:I have a column with these potential values: engineering, structural engineering, design engineering, part engineering.I want to filter just engineering, but ...

CCal by • Engaged Sweeper II
  • 1930 Views
  • 6 replies
  • 0 kudos

Workstations not showing in Default LsAgent group

Has anyone else experienced issues prioritizing LsAgent scans over agentless scanning? We've disabled agentless scanning and ensured that LsAgents on workstations are up-to-date, yet some of these workstations are not appearing in the Default LsAgent...

alexg1 by • Engaged Sweeper
  • 358 Views
  • 1 replies
  • 0 kudos